Developing a framework to determine conversational AI maturity at customer contact centers

  • Kai Imming

Student thesis: Master

Date of Award31 Oct 2023
Original languageEnglish
SupervisorArjan Markus (Supervisor 1) & Annelies S.A. Bobelyn (Supervisor 2)

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Documents

  • pdf

    File: application/pdf, 2.42 MB

    Type: Thesis

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