| Date of Award | 31 Oct 2016 |
|---|---|
| Original language | English |
| Supervisor | H. (Rik) Eshuis (Supervisor 1) & R.J. de Almeida e Santos Nogueira (Supervisor 2) |
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Data-driven discovery of process variants in an online self-service system context: process redesign at Rabobank Nederland
Student thesis: Master