| Date of Award | 30 Sept 2019 |
|---|---|
| Original language | English |
| Supervisor | Marko A.A. Boon (Supervisor 1), Britt W.J. Mathijsen (Supervisor 2), Leon Vink (External coach), Eduard Kalsbeek (External coach) & Bünyamin Ozkilic (External coach) |
Capacity optimization for call centers using queuing models
Student thesis: Master