Applying Behavioral Analytics and Machine Learning to Reduce Case Openings at PACCAR Parts Europe Customer Service

  • Valeria J. Oceguera Castillo

Student thesis: Master

Date of Award30 Aug 2024
Original languageEnglish
SupervisorChristina Imdahl (Supervisor 1), Rob J.I. Basten (Supervisor 2) & Lijia Tan (Supervisor 2)

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  • pdf

    File: application/pdf, 7.5 MB

    Type: Thesis

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