Analysis and improvement of process models with respect to key performance indicators
: a debt collection case study

  • A.F. Syring

Student thesis: Master

Date of Award28 May 2018
Original languageEnglish
SupervisorM. de Leoni (Supervisor 1), Mitchel Schouten (External coach), Wouter Duivesteijn (Supervisor 2) & Oktay Türetken (Supervisor 2)

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