Analysis and improvement of process models with respect to key performance indicators
: a debt collection case study

  • A.F. Syring

Student thesis: Master

Abstract

Date of Award28 May 2018
Original languageEnglish
SupervisorM. de Leoni (Supervisor 1), Mitchel Schouten (External coach), Wouter Duivesteijn (Supervisor 2) & Oktay T├╝retken (Supervisor 2)

Cite this

Analysis and improvement of process models with respect to key performance indicators: a debt collection case study
Syring, A. F. (Author). 28 May 2018

Student thesis: Master