| Date of Award | 30 Apr 2008 |
|---|---|
| Original language | English |
| Supervisor | A. de Jong (Supervisor 1), Ed J. Nijssen (Supervisor 2) & Jeroen J.L. Schepers (Supervisor 2) |
AEGON: how internet portals affect the relationship between business customer and service provider in the insurance industry : internet-based self-service technology in a business-to-business setting
Student thesis: Master