AEGON

: how internet portals affect the relationship between business customer and service provider in the insurance industry : internet-based self-service technology in a business-to-business setting

  • W.J.M. Tummers

Student thesis: Master

Abstract

Date of Award30 Apr 2008
Original languageEnglish
SupervisorA. de Jong (Supervisor 1), Ed J. Nijssen (Supervisor 2) & Jeroen J.L. Schepers (Supervisor 2)

Cite this

AEGON: how internet portals affect the relationship between business customer and service provider in the insurance industry : internet-based self-service technology in a business-to-business setting
Tummers, W. J. M. (Author). 30 Apr 2008

Student thesis: Master