[X]Changing Perspectives: designing a product service system for participatory sensemaking in multi- stakeholder dynamics around public issues

P.G. Jaasma, E.J.M. Wolters

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    1 Citation (Scopus)


    This paper outlines the background, research aims, approach and completed work as well as future plans of a co-promotion PhD project on the interface of Interaction Design and Political Administration. The aim is to design for Participatory Sensemaking in the context of multi-stakeholder participation in public issues. Through an exploratory Research through Design process we gained insight into the design context and the role that a designed Product Service System could play. We developed [X]Changing Perspectives: an interactive system, based on discussion tables, for Participatory Sensemaking in multi-stakeholder dynamics. Through interaction analysis we hope to gain insight into what aspects of this PSS can trigger Participatory Sensemaking. We aim to generalise the insights in such a way that they can be applied to other PSS's by designers and taken into account by practitioners in multi-stakeholder participation processes.
    Original languageEnglish
    Title of host publicationTEI 2017 - Proceedings of the 11th International Conference on Tangible, Embedded, and Embodied Interaction, Yokohama, Japan, March 20-23, 2017
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery, Inc
    Number of pages5
    ISBN (Electronic)978-1-4503-4676-4
    Publication statusPublished - 20 Mar 2017
    Event11th ACM International Conference on Tangible, Embedded, and Embodied Interaction (TEI 2017) - Keio University, Yokohama, Japan
    Duration: 20 Mar 201723 Mar 2017
    Conference number: 11


    Conference11th ACM International Conference on Tangible, Embedded, and Embodied Interaction (TEI 2017)
    Abbreviated titleTEI 2017
    Internet address


    • Multi-stakeholder collaboration
    • Participatory Sensemaking

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