[X]Changing perspectives: An interactive system for participatory sensemaking

P.G. Jaasma, E.J.M. Wolters, J.W. Frens, C.C.M. Hummels, A. Trotto

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    2 Citations (Scopus)
    95 Downloads (Pure)


    Public issues are complex: they concern many different stakeholders who have conflicting stakes and are involved from their unique perspective. Working on public issues requires an open process that allows stakeholders to not only contribute to decision-making but also to take up a role in the process. We propose [X]Changing Perspectives, a product service system that stimulates participatory sensemaking: the joint construction of meaning between individuals that could not have been reached on their own.

    We visually demonstrate the designed materials and service elements and discuss the promise of our approach to [X]CP for complex design challenges in public issues.
    Original languageEnglish
    Title of host publicationProceedings of the 2017 Conference on Designing Interactive Systems
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery, Inc
    Number of pages11
    ISBN (Electronic)9781450349222
    ISBN (Print)978-1-4503-4922-2
    Publication statusPublished - 10 Jun 2017
    Event12th ACM Conference on Designing Interactive Systems (DIS 2017) - Centre for Interaction Design, Edinburgh Napier University, Edinburgh, United Kingdom
    Duration: 10 Jun 201714 Jun 2017
    Conference number: 12


    Conference12th ACM Conference on Designing Interactive Systems (DIS 2017)
    Abbreviated titleDIS 2017
    Country/TerritoryUnited Kingdom
    OtherSpace, Place and Interface
    Internet address


    • Embodied sensemaking
    • Multi-stakeholder collaboration
    • Participatory sensemaking
    • Product service system


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