Workflow support for scheduling in surgical care processes

C. Ouyang, M.T. Wynn, J.-C. Kuhr, M. Adams, A.H.M. Becker, A.H.M. Hofstede, ter, C.J. Fidge

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review


Real-world business processes rely on the availability of scarce, shared resources, both human and non-human. Current workflow management systems support allocation of individual human resources to tasks but lack support for the full range of resource types used in practice, and the inevitable constraints on their availability and applicability. Based on past experience with resource-intensive workflow applications, we derive generic requirements for a workflow system which can use its knowledge of resource capabilities and availability to help create feasible task schedules. We then define the necessary architecture for implementing such a system and demonstrate its practicality through a proof-of-concept implementation. This work is presented in the context of a real-life surgical care process observed in a number of German hospitals.
Original languageEnglish
Title of host publicationProceedings of the 19th European Conference on Information Systems (ECIS 2011), June 9-11, 2011, Helsinki, Finland
Place of PublicationHelsinki, Finland
Publication statusPublished - 2011
Event19th European Conference on Information Systems (ECIS 2011) - Helsinki, Finland
Duration: 9 Jun 201111 Jun 2011


Conference19th European Conference on Information Systems (ECIS 2011)
Abbreviated titleECIS 2011


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