Work engagement and financial returns : a diary study on the role of job and personal resources

D. Xanthopoulou, A.B. Bakker, E. Demerouti, W.B. Schaufeli

Research output: Contribution to journalArticleAcademicpeer-review

614 Citations (Scopus)
6 Downloads (Pure)

Abstract

This study investigates how daily fluctuations in job resources (autonomy, coaching, and team climate) are related to employees' levels of personal resources (self-efficacy, self-esteem, and optimism), work engagement, and financial returns. Forty-two employees working in three branches of a fast-food company completed a questionnaire and a diary booklet over 5 consecutive workdays. Consistent with hypotheses, multi-level analyses revealed that day-level job resources had an effect on work engagement through day-level personal resources, after controlling for general levels of personal resources and engagement. Day-level coaching had a direct positive relationship with day-level work engagement, which, in-turn, predicted daily financial returns. Additionally, previous days' coaching had a positive, lagged effect on next days' work engagement (through next days' optimism), and on next days' financial returns.
Original languageEnglish
Pages (from-to)183-200
JournalJournal of Occupational and Organizational Psychology
Volume82
Issue number1
DOIs
Publication statusPublished - 2009

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