Why are users complaining more?

P.H. Ouden, den

Research output: Contribution to journal › Article › Academic › peer-review

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Abstract

In an interview with the Editor, Elke den Ouden explained her study into complaints from consumers about products.

Original language	English
Pages (from-to)	35-36
Journal	Communicator
Publication status	Published - 2006

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title = "Why are users complaining more?",

abstract = "In an interview with the Editor, Elke den Ouden explained her study into complaints from consumers about products.",

author = "{Ouden, den}, P.H.",

year = "2006",

language = "English",

pages = "35--36",

journal = "Communicator",

issn = "0953-3699",

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N2 - In an interview with the Editor, Elke den Ouden explained her study into complaints from consumers about products.

AB - In an interview with the Editor, Elke den Ouden explained her study into complaints from consumers about products.

M3 - Article

SN - 0953-3699

SP - 35

EP - 36

JO - Communicator

JF - Communicator

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