Where is Vincent? Expanding our emotional selves with AI

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Abstract

In what ways could the future of emotional bonds between humans and conversational AI change us? To explore this question in a multi-faceted manner, designers, engineers, philosophers as separate focus groups were given a design fiction probe— a story of a chatbot’s disappearance from a person’s life. Though articulated in discipline-specific ways, participants expressed similar concerns and hopes: 1) caring for a machine could teach people to emotionally care for themselves and others, 2) the boundary between human and non-human emotions may become blurred when people project their own emotions onto AI, e.g., a bot’s ”breakdown” as one’s own, and 3) people may then intertwine their identities with AI through emotions. We consider ethical ramifications of socially constructed emotions between humans and conversational agents.
Original languageEnglish
Title of host publicationProceedings of the 4th International Conference on Conversational User Interfaces, CUI 2022
Place of PublicationNew York
PublisherAssociation for Computing Machinery, Inc.
Pages19:1-19:11
Number of pages11
ISBN (Electronic)978-1-4503-9739-1
DOIs
Publication statusPublished - 26 Jul 2022
Event4th Conference on Conversational User Interfaces, CUI 2022 - Glasgow, United Kingdom
Duration: 26 Jul 202228 Jul 2022
Conference number: 4

Publication series

NameACM International Conference Proceeding Series

Conference

Conference4th Conference on Conversational User Interfaces, CUI 2022
Abbreviated titleCUI 2022
Country/TerritoryUnited Kingdom
CityGlasgow
Period26/07/2228/07/22

Keywords

  • Affective computing
  • Conversational AI
  • Design fiction
  • Focus groups

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