What do we know about product use? : a technique to share use-related knowledge in design teams

S. Boess, C.L.E. Harkema, M. Bijl-Brouwer, van der

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    We propose the Envisioning Use workshop technique that enables members of a product development team to share and become aware of knowledge they have and do not have about product use. The technique was developed in an iterative process in which the workshop was executed and evaluated with practicing designers. The technique combines steps in which knowledge is accessed in different ways such as remembering, imagining, experiencing and envisioning product use. The evaluations showed that with this approach a broad spectrum of product use knowledge can be collected in a half-day workshop. The interactive character of the workshop supports sharing knowledge on product use. The workshop should be executed at or before the start of a design project, possibly involving the client. It is applicable to both projects aimed at redesigning an existing product and projects that have a more explorative character.
    Original languageEnglish
    Title of host publicationProceedings of the 4th World Conference on Design Research (IASDR2011), 31 October - 4 November 2011, Delft, The Netherlands
    PublisherInternational Association of Societies of Design Research
    Publication statusPublished - 2011
    Event2011 IASDR International Design Research Conference - Delft, Netherlands
    Duration: 31 Oct 20114 Nov 2011


    Conference2011 IASDR International Design Research Conference
    Abbreviated titleIASDR 2011
    Other"Diversity and unity"
    Internet address


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