Wear it or fear it: exploration of drivers & barriers in smartwatch acceptance by senior citizens

The number of people with an age above 65 is increasing, and many live longer. Most seniors prefer to stay at their own home. Within the area of ambient assisted living (AAL) technology solutions have been aimed to assist seniors in the challenges that can arise when wanting to live independently. However, technology acceptance has been rather low, also due to stigmatization when using assistive systems. New technologies, such as the smartwatch, which is unobtrusive and not recognized as an assistive device by outsiders, have the potential to improve the autonomy and independence of seniors. This research aims to investigate the potential barriers and drivers of smartwatch use by seniors, by means of conducting a diary study and interviews. Results showed that the acceptance of the smartwatch depended mainly on the usability, interest and added value of the smartwatch. Additionally, the findings indicate that changes to the smartwatch need to be made in order to address the barriers that are found, and to ultimately enhance acceptance.