Warranty data analysis for assessing product reliability

P.C. Sander, L.M. Toscano, S. Luitjens, V.T. Petkova, A.J.M. Huijben, A.C. Brombacher

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    Abstract

    In consumer electronics, the high degree of innovation has resulted in a constant flow of new generations of products with ever increasing functionality. In this chapter, a real case is described in which field data from CD players are used with the aim of preventing the recurrence of ‘old’ problems in a new generation of digital video recorders. The difficulties in using warranty data for this purpose are highlighted.
    Original languageEnglish
    Title of host publicationCase studies in reliability and maintenance
    EditorsW.R. Blischke, D.N.P. Murthy
    Place of PublicationChichester
    PublisherWiley-Interscience
    Pages591-621
    Number of pages661
    ISBN (Print)0-471-41373-9
    DOIs
    Publication statusPublished - 2003

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  • Cite this

    Sander, P. C., Toscano, L. M., Luitjens, S., Petkova, V. T., Huijben, A. J. M., & Brombacher, A. C. (2003). Warranty data analysis for assessing product reliability. In W. R. Blischke, & D. N. P. Murthy (Eds.), Case studies in reliability and maintenance (pp. 591-621). Wiley-Interscience. https://doi.org/10.1002/0471393002.ch26