In consumer electronics, the high degree of innovation has resulted in a constant flow of new generations of products with ever increasing functionality. In this chapter, a real case is described in which field data from CD players are used with the aim of preventing the recurrence of ‘old’ problems in a new generation of digital video recorders. The difficulties in using warranty data for this purpose are highlighted.
|Title of host publication||Case studies in reliability and maintenance|
|Editors||W.R. Blischke, D.N.P. Murthy|
|Place of Publication||Chichester|
|Number of pages||661|
|Publication status||Published - 2003|
Sander, P. C., Toscano, L. M., Luitjens, S., Petkova, V. T., Huijben, A. J. M., & Brombacher, A. C. (2003). Warranty data analysis for assessing product reliability. In W. R. Blischke, & D. N. P. Murthy (Eds.), Case studies in reliability and maintenance (pp. 591-621). Wiley-Interscience. https://doi.org/10.1002/0471393002.ch26