Warranty data analysis for assessing product reliability

P.C. Sander; L.M. Toscano; S. Luitjens; V.T. Petkova; A.J.M. Huijben; A.C. Brombacher

doi:10.1002/0471393002.ch26

Warranty data analysis for assessing product reliability

P.C. Sander, L.M. Toscano, S. Luitjens, V.T. Petkova, A.J.M. Huijben, A.C. Brombacher

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

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Abstract

In consumer electronics, the high degree of innovation has resulted in a constant flow of new generations of products with ever increasing functionality. In this chapter, a real case is described in which field data from CD players are used with the aim of preventing the recurrence of ‘old’ problems in a new generation of digital video recorders. The difficulties in using warranty data for this purpose are highlighted.

Original language	English
Title of host publication	Case studies in reliability and maintenance
Editors	W.R. Blischke, D.N.P. Murthy
Place of Publication	Chichester
Publisher	Wiley-Interscience
Pages	591-621
Number of pages	661
ISBN (Print)	0-471-41373-9
DOIs	https://doi.org/10.1002/0471393002.ch26
Publication status	Published - 2003

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title = "Warranty data analysis for assessing product reliability",

abstract = "In consumer electronics, the high degree of innovation has resulted in a constant flow of new generations of products with ever increasing functionality. In this chapter, a real case is described in which field data from CD players are used with the aim of preventing the recurrence of {\textquoteleft}old{\textquoteright} problems in a new generation of digital video recorders. The difficulties in using warranty data for this purpose are highlighted.",

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AU - Sander, P.C.

AU - Toscano, L.M.

AU - Luitjens, S.

AU - Petkova, V.T.

AU - Huijben, A.J.M.

AU - Brombacher, A.C.

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AB - In consumer electronics, the high degree of innovation has resulted in a constant flow of new generations of products with ever increasing functionality. In this chapter, a real case is described in which field data from CD players are used with the aim of preventing the recurrence of ‘old’ problems in a new generation of digital video recorders. The difficulties in using warranty data for this purpose are highlighted.

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DO - 10.1002/0471393002.ch26

M3 - Chapter

SN - 0-471-41373-9

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BT - Case studies in reliability and maintenance

A2 - Blischke, W.R.

A2 - Murthy, D.N.P.

PB - Wiley-Interscience

CY - Chichester

ER -

Warranty data analysis for assessing product reliability

Abstract

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