Utilizing Service Design Approach to Apply Digital Twins in Home Automation

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Digital twins can be a key technology when it comes to automation. However, very few research has been focused on the design aspects of digital twins for home automation, the majority of research focuses on the technology itself. As smart home research is shifting from a technology-driven to a consumer-centric and design-driven approach, service design, as a customer-centric design approach, can be beneficial to the development of the automation domain. This research will apply digital twins in home automation based on service design methods.

Original languageEnglish
Title of host publicationAutomationXP 2023 Intervening, Teaming, Delegating - Creating Engaging Automation Experiences
Subtitle of host publicationProceedings of the Workshop on Intervening, Teaming, Delegating co-located with the ACM Conference on Human Factors in Computing Systems (CHI 2023) Hamburg, Germany, April 23, 2023
EditorsPeter Fröhlich, Matthias Baldauf, Philipe Palanque
Publication statusPublished - Apr 2023
Event2023 Workshop on Intervening, Teaming, Delegating, AutomationXP 2023 - Hamburg, Germany
Duration: 23 Apr 2023 → …

Publication series

NameCEUR Workshop Proceedings
ISSN (Print)1613-0073


Conference2023 Workshop on Intervening, Teaming, Delegating, AutomationXP 2023
Period23/04/23 → …

Bibliographical note

Funding Information:
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie grant agreement No 101034328. This publication reflects only the author’s view and the Research Executive Agency is not responsible for any use that may be made of thefirmnoation it contains.

Publisher Copyright:
© 2023 Copyright for this paper by its authors.


  • Digital Twin
  • Home Automation
  • Service Design
  • Smart Home


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