Using an artificial agent as a behavior model to promote assistive technology acceptance

Sofia Fountoukidou; Jaap Ham; Uwe Matzat; Cees Midden

doi:10.1007/978-3-319-78978-1_24

Using an artificial agent as a behavior model to promote assistive technology acceptance

Sofia Fountoukidou, Jaap Ham, Uwe Matzat, Cees Midden

Human Technology Interaction

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

4 Citations (Scopus)

5 Downloads (Pure)

Abstract

Despite technological advancements in assistive technologies, studies show high rates of non-use. Because of the rising numbers of people with disabilities, it is important to develop strategies to increase assistive technology acceptance. The current research investigated the use of an artificial agent (embedded into a system) as a persuasive behavior model to influence individuals’ technology acceptance beliefs. Specifically, we examined the effect of agent-delivered behavior modeling vs. two non-modeling instructional methods (agent-delivered instructional narration and no agent, text-only instruction) on individuals’ computer self-efficacy and perceived ease of use of an assistive technology. Overall, the results of the study confirmed our hypotheses, showing that the use of an artificial agent as a behavioral model leads to increased computer self-efficacy and perceived ease of use of a system. The implications for the inclusion of an artificial agent as a model in promoting technology acceptance are discussed.

Original language	English
Title of host publication	Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings
Publisher	Springer
Pages	285-296
Number of pages	12
ISBN (Print)	9783319789774
DOIs	https://doi.org/10.1007/978-3-319-78978-1_24
Publication status	Published - 1 Jan 2018
Event	13th International Conference on Persuasive Technology (PERSUASIVE 2018) - University of Waterloo, Waterloo, Canada Duration: 18 Apr 2018 → 19 Apr 2018 Conference number: 13 http://www.persuasive2018.org/

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	10809 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	13th International Conference on Persuasive Technology (PERSUASIVE 2018)
Abbreviated title	PERSUASIVE 2018
Country/Territory	Canada
City	Waterloo
Period	18/04/18 → 19/04/18
Internet address	http://www.persuasive2018.org/

Keywords

Artificial agents
Assistive technology acceptance
Behavior modeling
Persuasive technology

Access to Document

10.1007/978-3-319-78978-1_24

Cite this

Fountoukidou, S., Ham, J., Matzat, U., & Midden, C. (2018). Using an artificial agent as a behavior model to promote assistive technology acceptance. In Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings (pp. 285-296). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10809 LNCS). Springer. https://doi.org/10.1007/978-3-319-78978-1_24

Fountoukidou, Sofia ; Ham, Jaap ; Matzat, Uwe et al. / Using an artificial agent as a behavior model to promote assistive technology acceptance. Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings. Springer, 2018. pp. 285-296 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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Fountoukidou, S, Ham, J , Matzat, U & Midden, C 2018, Using an artificial agent as a behavior model to promote assistive technology acceptance. in Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 10809 LNCS, Springer, pp. 285-296, 13th International Conference on Persuasive Technology (PERSUASIVE 2018), Waterloo, Ontario, Canada, 18/04/18. https://doi.org/10.1007/978-3-319-78978-1_24

Using an artificial agent as a behavior model to promote assistive technology acceptance. / Fountoukidou, Sofia; Ham, Jaap ; Matzat, Uwe et al.
Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings. Springer, 2018. p. 285-296 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10809 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Fountoukidou S, Ham J , Matzat U, Midden C. Using an artificial agent as a behavior model to promote assistive technology acceptance. In Persuasive Technology - 13th International Conference, PERSUASIVE 2018, Proceedings. Springer. 2018. p. 285-296. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-78978-1_24

Using an artificial agent as a behavior model to promote assistive technology acceptance

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Keywords

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