User Experience Design for E-Voting: How mental models align with security mechanisms

Marie-Laure Zollinger; Verena Distler; Peter B. Roenne; Peter Y.A. Ryan; Carine Lallemand; Vincent Koenig

User Experience Design for E-Voting: How mental models align with security mechanisms

Marie-Laure Zollinger
, Verena Distler
, Peter B. Roenne
, Peter Y.A. Ryan
, Carine Lallemand
, Vincent Koenig

EAISI Health

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

This paper presents a mobile application for vote-casting and vote-verification based on the Selene e-voting protocol and explains how it was developed and implemented using the User Experience Design process. The resulting interface was tested with 38 participants, and user experience data was collected via questionnaires and semi-structured interviews on user experience and perceived security. Results concerning the impact of displaying security mechanisms on UX were presented in a complementary paper. Here we expand on this analysis by studying the mental models revealed during the interviews and compare them with theoretical security notions. Finally, we propose a list of improvements for designs of future voting protocols.

Original language	English
Title of host publication	Fourth International Joint Conference on Electronic Voting E-Vote-ID 2019 : 1-4 October 2019, Lochau/Bregenz, Austria : Proceedings
Editors	Robert Krimmer, Melanie Volkamer, Bernhard Beckert
Publisher	TalTech Press
Pages	187-202
ISBN (Print)	978-9949-83-473-0
Publication status	Published - 31 May 2021

Bibliographical note

E-Vote-ID 2019 TalTech Proceedings

Keywords

cs.HC

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2105.14901v2Final author version , 367 KB
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Zollinger, M.-L., Distler, V., Roenne, P. B., Ryan, P. Y. A., Lallemand, C., & Koenig, V. (2021). User Experience Design for E-Voting: How mental models align with security mechanisms. In R. Krimmer, M. Volkamer, & B. Beckert (Eds.), Fourth International Joint Conference on Electronic Voting E-Vote-ID 2019 : 1-4 October 2019, Lochau/Bregenz, Austria : Proceedings (pp. 187-202). TalTech Press.

Zollinger, Marie-Laure ; Distler, Verena ; Roenne, Peter B. et al. / User Experience Design for E-Voting : How mental models align with security mechanisms. Fourth International Joint Conference on Electronic Voting E-Vote-ID 2019 : 1-4 October 2019, Lochau/Bregenz, Austria : Proceedings. editor / Robert Krimmer ; Melanie Volkamer ; Bernhard Beckert. TalTech Press, 2021. pp. 187-202

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title = "User Experience Design for E-Voting: How mental models align with security mechanisms",

abstract = "This paper presents a mobile application for vote-casting and vote-verification based on the Selene e-voting protocol and explains how it was developed and implemented using the User Experience Design process. The resulting interface was tested with 38 participants, and user experience data was collected via questionnaires and semi-structured interviews on user experience and perceived security. Results concerning the impact of displaying security mechanisms on UX were presented in a complementary paper. Here we expand on this analysis by studying the mental models revealed during the interviews and compare them with theoretical security notions. Finally, we propose a list of improvements for designs of future voting protocols. ",

keywords = "cs.HC",

author = "Marie-Laure Zollinger and Verena Distler and Roenne, \{Peter B.\} and Ryan, \{Peter Y.A.\} and Carine Lallemand and Vincent Koenig",

note = "E-Vote-ID 2019 TalTech Proceedings",

year = "2021",

month = may,

day = "31",

language = "English",

isbn = "978-9949-83-473-0",

pages = "187--202",

editor = "Robert Krimmer and Melanie Volkamer and Bernhard Beckert",

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Zollinger, M-L, Distler, V, Roenne, PB, Ryan, PYA, Lallemand, C & Koenig, V 2021, User Experience Design for E-Voting: How mental models align with security mechanisms. in R Krimmer, M Volkamer & B Beckert (eds), Fourth International Joint Conference on Electronic Voting E-Vote-ID 2019 : 1-4 October 2019, Lochau/Bregenz, Austria : Proceedings. TalTech Press, pp. 187-202.

User Experience Design for E-Voting: How mental models align with security mechanisms. / Zollinger, Marie-Laure; Distler, Verena; Roenne, Peter B. et al.
Fourth International Joint Conference on Electronic Voting E-Vote-ID 2019 : 1-4 October 2019, Lochau/Bregenz, Austria : Proceedings. ed. / Robert Krimmer; Melanie Volkamer; Bernhard Beckert. TalTech Press, 2021. p. 187-202.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - User Experience Design for E-Voting

T2 - How mental models align with security mechanisms

AU - Zollinger, Marie-Laure

AU - Distler, Verena

AU - Roenne, Peter B.

AU - Ryan, Peter Y.A.

AU - Lallemand, Carine

AU - Koenig, Vincent

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PY - 2021/5/31

Y1 - 2021/5/31

N2 - This paper presents a mobile application for vote-casting and vote-verification based on the Selene e-voting protocol and explains how it was developed and implemented using the User Experience Design process. The resulting interface was tested with 38 participants, and user experience data was collected via questionnaires and semi-structured interviews on user experience and perceived security. Results concerning the impact of displaying security mechanisms on UX were presented in a complementary paper. Here we expand on this analysis by studying the mental models revealed during the interviews and compare them with theoretical security notions. Finally, we propose a list of improvements for designs of future voting protocols.

AB - This paper presents a mobile application for vote-casting and vote-verification based on the Selene e-voting protocol and explains how it was developed and implemented using the User Experience Design process. The resulting interface was tested with 38 participants, and user experience data was collected via questionnaires and semi-structured interviews on user experience and perceived security. Results concerning the impact of displaying security mechanisms on UX were presented in a complementary paper. Here we expand on this analysis by studying the mental models revealed during the interviews and compare them with theoretical security notions. Finally, we propose a list of improvements for designs of future voting protocols.

KW - cs.HC

M3 - Conference contribution

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EP - 202

BT - Fourth International Joint Conference on Electronic Voting E-Vote-ID 2019 : 1-4 October 2019, Lochau/Bregenz, Austria : Proceedings

A2 - Krimmer, Robert

A2 - Volkamer, Melanie

A2 - Beckert, Bernhard

PB - TalTech Press

ER -

User Experience Design for E-Voting: How mental models align with security mechanisms

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