Abstract
| Original language | English |
|---|---|
| Title of host publication | Adjunct Proceedings - 11th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2019 |
| Place of Publication | New York |
| Publisher | Association for Computing Machinery, Inc |
| Pages | 130-134 |
| Number of pages | 5 |
| ISBN (Electronic) | 978-1-4503-6920-6 |
| DOIs | |
| Publication status | Published - 22 Sep 2019 |
| Event | 11th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI 2019) - Utrecht, Netherlands Duration: 22 Sep 2019 → 25 Sep 2019 Conference number: '19 https://www.auto-ui.org/19/ |
Conference
| Conference | 11th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI 2019) |
|---|---|
| Abbreviated title | AutomotiveUI |
| Country | Netherlands |
| City | Utrecht |
| Period | 22/09/19 → 25/09/19 |
| Internet address |
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Keywords
- Shared mobility
- Shared vehicles
- User experience
Cite this
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User expectations and implications for designing the user experience of shared vehicles. / Al Khamissi, Saif A.; Pfleging, Bastian.
Adjunct Proceedings - 11th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2019. New York : Association for Computing Machinery, Inc, 2019. p. 130-134.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review
TY - GEN
T1 - User expectations and implications for designing the user experience of shared vehicles
AU - Al Khamissi, Saif A.
AU - Pfleging, Bastian
PY - 2019/9/22
Y1 - 2019/9/22
N2 - Shared mobility is one of the main focus of mobility companies and start-ups in recent years. Despite the fact that many cities have some form of shared vehicles, it is still a niche market with the potential to become a sustainable business. In this paper, we investigate the limitations and possibilities of shared vehicles to make them more appealing to users. A combination of a literature survey, online survey, and interviewing individuals and stakeholders provide directions for future solutions. Our findings reveal that current shared vehicles services are at the beginning, where stakeholders focus on developing frameworks and regulations to deploy current services. However, the future of shared vehicles lies in the experiences provided in and around the vehicle, which might result in the development of new and more specific vehicles for certain users and contexts. The outcome is an invitation to discover and discuss the experiences of shared vehicles.
AB - Shared mobility is one of the main focus of mobility companies and start-ups in recent years. Despite the fact that many cities have some form of shared vehicles, it is still a niche market with the potential to become a sustainable business. In this paper, we investigate the limitations and possibilities of shared vehicles to make them more appealing to users. A combination of a literature survey, online survey, and interviewing individuals and stakeholders provide directions for future solutions. Our findings reveal that current shared vehicles services are at the beginning, where stakeholders focus on developing frameworks and regulations to deploy current services. However, the future of shared vehicles lies in the experiences provided in and around the vehicle, which might result in the development of new and more specific vehicles for certain users and contexts. The outcome is an invitation to discover and discuss the experiences of shared vehicles.
KW - Shared mobility
KW - Shared vehicles
KW - User experience
UR - http://www.scopus.com/inward/record.url?scp=85073605805&partnerID=8YFLogxK
U2 - 10.1145/3349263.3351913
DO - 10.1145/3349263.3351913
M3 - Conference contribution
SP - 130
EP - 134
BT - Adjunct Proceedings - 11th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2019
PB - Association for Computing Machinery, Inc
CY - New York
ER -