Use cases for understanding business process models

Banu Aysolmaz; Hajo A. Reijers

doi:10.1007/978-3-319-59536-8_27

Use cases for understanding business process models

Banu Aysolmaz, Hajo A. Reijers

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

6 Citations (Scopus)

Abstract

Process models are used by people for many different purposes. Depending on that purpose, users may look into process models in different ways. However, the current stream of research into process model comprehension does not explicitly consider the type of information that a user is seeking for. By failing to do so, attempts to improve the readability of process models may be lopsided at best. To overcome this situation, we propose a list of 17 so-called process model comprehension use cases. These capture the different types of information-seeking behavior of the users. We validated the list through interview and focus group studies, which included 24 participants from 8 organizations. Based on our findings, we present implications for researchers to re-investigate the comprehension topic. The use cases may also be beneficial for the development of modeling tools and process modelers to better support the user needs.

Original language	English
Title of host publication	Advanced Information Systems Engineering
Subtitle of host publication	29th International Conference, CAiSE 2017, Essen, Germany, June 12-16, 2017, Proceedings
Editors	Eric Dubois, Klaus Pohl
Place of Publication	Cham
Publisher	Springer
Chapter	27
Pages	428-442
Number of pages	15
ISBN (Electronic)	978-3-319-59536-8
ISBN (Print)	978-3-319-59535-1
DOIs	https://doi.org/10.1007/978-3-319-59536-8_27
Publication status	Published - 2017
Externally published	Yes
Event	29th International Conference on Advanced Information Systems Engineering, CAiSE 2017 - Essen, Essen, Germany Duration: 12 Jun 2017 → 16 Jun 2017 Conference number: 29 http://caise2017.paluno.de/welcome/

Publication series

Name	Lecture Notes in Computer Science (LNCS)
Publisher	Springer
Volume	10253
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Name	Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)
Volume	10253

Conference

Conference	29th International Conference on Advanced Information Systems Engineering, CAiSE 2017
Abbreviated title	CAiSE 2017
Country/Territory	Germany
City	Essen
Period	12/06/17 → 16/06/17
Internet address	http://caise2017.paluno.de/welcome/

Funding

This work has been supported by the European Union?s Horizon 2020 research and innovation programme under the Marie Sk?lodowska-Curie grant agreement No 660646. We thank Ingmar Haasdijk for his support in performing the interviews.

Keywords

Process model comprehension
Process perspective
Use case

Access to Document

10.1007/978-3-319-59536-8_27

Cite this

Aysolmaz, B., & Reijers, H. A. (2017). Use cases for understanding business process models. In E. Dubois, & K. Pohl (Eds.), Advanced Information Systems Engineering: 29th International Conference, CAiSE 2017, Essen, Germany, June 12-16, 2017, Proceedings (pp. 428-442). (Lecture Notes in Computer Science (LNCS); Vol. 10253), ( Information Systems and Applications, incl. Internet/Web, and HCI (LNISA); Vol. 10253). Springer. https://doi.org/10.1007/978-3-319-59536-8_27

Aysolmaz, Banu ; Reijers, Hajo A. / Use cases for understanding business process models. Advanced Information Systems Engineering: 29th International Conference, CAiSE 2017, Essen, Germany, June 12-16, 2017, Proceedings. editor / Eric Dubois ; Klaus Pohl. Cham : Springer, 2017. pp. 428-442 (Lecture Notes in Computer Science (LNCS)). ( Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)).

@inproceedings{ab6c87c9ddfd48d385c170879503bf4a,

title = "Use cases for understanding business process models",

abstract = "Process models are used by people for many different purposes. Depending on that purpose, users may look into process models in different ways. However, the current stream of research into process model comprehension does not explicitly consider the type of information that a user is seeking for. By failing to do so, attempts to improve the readability of process models may be lopsided at best. To overcome this situation, we propose a list of 17 so-called process model comprehension use cases. These capture the different types of information-seeking behavior of the users. We validated the list through interview and focus group studies, which included 24 participants from 8 organizations. Based on our findings, we present implications for researchers to re-investigate the comprehension topic. The use cases may also be beneficial for the development of modeling tools and process modelers to better support the user needs.",

keywords = "Process model comprehension, Process perspective, Use case",

author = "Banu Aysolmaz and Reijers, {Hajo A.}",

year = "2017",

doi = "10.1007/978-3-319-59536-8_27",

language = "English",

isbn = "978-3-319-59535-1",

series = "Lecture Notes in Computer Science (LNCS)",

publisher = "Springer",

pages = "428--442",

editor = "Eric Dubois and Klaus Pohl",

booktitle = "Advanced Information Systems Engineering",

address = "Germany",

note = "29th International Conference on Advanced Information Systems Engineering, CAiSE 2017, CAiSE 2017 ; Conference date: 12-06-2017 Through 16-06-2017",

url = "http://caise2017.paluno.de/welcome/",

}

Aysolmaz, B & Reijers, HA 2017, Use cases for understanding business process models. in E Dubois & K Pohl (eds), Advanced Information Systems Engineering: 29th International Conference, CAiSE 2017, Essen, Germany, June 12-16, 2017, Proceedings. Lecture Notes in Computer Science (LNCS), vol. 10253, Information Systems and Applications, incl. Internet/Web, and HCI (LNISA), vol. 10253, Springer, Cham, pp. 428-442, 29th International Conference on Advanced Information Systems Engineering, CAiSE 2017, Essen, Germany, 12/06/17. https://doi.org/10.1007/978-3-319-59536-8_27

Use cases for understanding business process models. / Aysolmaz, Banu ; Reijers, Hajo A.
Advanced Information Systems Engineering: 29th International Conference, CAiSE 2017, Essen, Germany, June 12-16, 2017, Proceedings. ed. / Eric Dubois; Klaus Pohl. Cham: Springer, 2017. p. 428-442 (Lecture Notes in Computer Science (LNCS); Vol. 10253), ( Information Systems and Applications, incl. Internet/Web, and HCI (LNISA); Vol. 10253).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Use cases for understanding business process models

AU - Aysolmaz, Banu

AU - Reijers, Hajo A.

N1 - Conference code: 29

PY - 2017

Y1 - 2017

N2 - Process models are used by people for many different purposes. Depending on that purpose, users may look into process models in different ways. However, the current stream of research into process model comprehension does not explicitly consider the type of information that a user is seeking for. By failing to do so, attempts to improve the readability of process models may be lopsided at best. To overcome this situation, we propose a list of 17 so-called process model comprehension use cases. These capture the different types of information-seeking behavior of the users. We validated the list through interview and focus group studies, which included 24 participants from 8 organizations. Based on our findings, we present implications for researchers to re-investigate the comprehension topic. The use cases may also be beneficial for the development of modeling tools and process modelers to better support the user needs.

AB - Process models are used by people for many different purposes. Depending on that purpose, users may look into process models in different ways. However, the current stream of research into process model comprehension does not explicitly consider the type of information that a user is seeking for. By failing to do so, attempts to improve the readability of process models may be lopsided at best. To overcome this situation, we propose a list of 17 so-called process model comprehension use cases. These capture the different types of information-seeking behavior of the users. We validated the list through interview and focus group studies, which included 24 participants from 8 organizations. Based on our findings, we present implications for researchers to re-investigate the comprehension topic. The use cases may also be beneficial for the development of modeling tools and process modelers to better support the user needs.

KW - Process model comprehension

KW - Process perspective

KW - Use case

UR - http://www.scopus.com/inward/record.url?scp=85021193347&partnerID=8YFLogxK

U2 - 10.1007/978-3-319-59536-8_27

DO - 10.1007/978-3-319-59536-8_27

M3 - Conference contribution

AN - SCOPUS:85021193347

SN - 978-3-319-59535-1

T3 - Lecture Notes in Computer Science (LNCS)

SP - 428

EP - 442

BT - Advanced Information Systems Engineering

A2 - Dubois, Eric

A2 - Pohl, Klaus

PB - Springer

CY - Cham

T2 - 29th International Conference on Advanced Information Systems Engineering, CAiSE 2017

Y2 - 12 June 2017 through 16 June 2017

ER -

Aysolmaz B , Reijers HA. Use cases for understanding business process models. In Dubois E, Pohl K, editors, Advanced Information Systems Engineering: 29th International Conference, CAiSE 2017, Essen, Germany, June 12-16, 2017, Proceedings. Cham: Springer. 2017. p. 428-442. (Lecture Notes in Computer Science (LNCS)). ( Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)). doi: 10.1007/978-3-319-59536-8_27

Use cases for understanding business process models

Abstract

Publication series

Conference

Funding

Keywords

Access to Document

Other files and links

Fingerprint

Cite this