Usability benchmark study of commercially available smart phones: cell phone type platform, PDA type Platform and PC type platform

J. Keijzers, P.H. Ouden, den, Y. Lu

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    29 Citations (Scopus)

    Abstract

    The upcoming of smart phones are the result of consumers' preference for high-feature products: manufacturers are lured into integration of a growing number of technologies and features to provide attractive and competitive models. At the same time usability of such complex products becomes an increasing problem. This study aims to provide designers more insight into the consequences of emerging technologies on the usability of smart phones with different platforms. We conducted a usability benchmark study and tested 4 different features on 3 smart phones with 3 different platforms (Nokia E6li (Symbian S60, cell phone type platform), HTC S710 (Windows Mobile 6, PC type platform), Palm Treo680 (Palm OS, PDA type platform)) with in total 43 subjects in a between-subjects design. The results show significant differences in usability of the smart phones for the selected functions. For all platforms, the common design guidelines for usability still apply, but are restricted by the desire to integrate more functionality to create competitive products.
    Original languageEnglish
    Title of host publicationProceedings of the 10th International Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2008
    EditorsG.H. Hofte, ter, I. Mulder
    Place of PublicationAmsterdam
    PublisherAssociation for Computing Machinery, Inc
    Pages265-272
    ISBN (Print)978-1-59593-952-4
    Publication statusPublished - 2008
    Event10th International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI 2008) - Amsterdam, Netherlands
    Duration: 2 Sep 20085 Sep 2008
    Conference number: 10

    Conference

    Conference10th International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI 2008)
    Abbreviated titleMobileHCI 2008
    Country/TerritoryNetherlands
    CityAmsterdam
    Period2/09/085/09/08

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