Understanding compliance to privacy guidelines using text-and video-based scenarios

A. Al Mahmud; M.C. Kaptein; O.P. Moran; E.M. Garde - Perik, van de; P. Markopoulos

doi:10.1007/978-3-540-74800-7_12

Understanding compliance to privacy guidelines using text-and video-based scenarios

A. Al Mahmud, M.C. Kaptein, O.P. Moran, E.M. Garde - Perik, van de, P. Markopoulos

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

Privacy is a major concern for the design and user acceptance of pervasive technology. Investigating privacy poses several methodological challenges. A popular approach involves surveying reactions of people to scenarios that highlight privacy issues. This paper examines the validity of this approach. It reports an experiment that compared people's ability to correctly judge compliance to privacy principles when scenarios are presented in video versus textual form. It was found that such privacy-related concepts are hard to understand, leading to a large number of erroneous judgments regardless of medium and that interpretation varied across media. Comprehension in such studies can be improved, if a text scenario is preceded by a video-based version.

Original language	English
Title of host publication	Human-Computer Interaction - INTERACT 2007 - 11th IFIP TC 13 International Conference, Proceedings
Editors	C. Baranauskas, P. Palanque
Place of Publication	Berlin
Publisher	Springer
Pages	156-168
Number of pages	13
Volume	2
ISBN (Print)	9783540747994
DOIs	https://doi.org/10.1007/978-3-540-74800-7_12
Publication status	Published - 1 Dec 2007
Event	11th IFIP International Conference on Human-Computer Interaction, INTERACT 2007 - Rio de Janeiro, Brazil Duration: 10 Sept 2007 → 14 Sept 2007 Conference number: 11

Publication series

Name	Lecture Notes in Computer Science
Volume	4663
ISSN (Print)	0302-9743

Conference

Conference	11th IFIP International Conference on Human-Computer Interaction, INTERACT 2007
Abbreviated title	INTERACT 2007
Country/Territory	Brazil
City	Rio de Janeiro
Period	10/09/07 → 14/09/07

Access to Document

10.1007/978-3-540-74800-7_12

Cite this

Al Mahmud, A., Kaptein, M. C., Moran, O. P., Garde - Perik, van de, E. M., & Markopoulos, P. (2007). Understanding compliance to privacy guidelines using text-and video-based scenarios. In C. Baranauskas, & P. Palanque (Eds.), Human-Computer Interaction - INTERACT 2007 - 11th IFIP TC 13 International Conference, Proceedings (Vol. 2, pp. 156-168). (Lecture Notes in Computer Science; Vol. 4663). Springer. https://doi.org/10.1007/978-3-540-74800-7_12

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abstract = "Privacy is a major concern for the design and user acceptance of pervasive technology. Investigating privacy poses several methodological challenges. A popular approach involves surveying reactions of people to scenarios that highlight privacy issues. This paper examines the validity of this approach. It reports an experiment that compared people's ability to correctly judge compliance to privacy principles when scenarios are presented in video versus textual form. It was found that such privacy-related concepts are hard to understand, leading to a large number of erroneous judgments regardless of medium and that interpretation varied across media. Comprehension in such studies can be improved, if a text scenario is preceded by a video-based version.",

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Al Mahmud, A, Kaptein, MC, Moran, OP, Garde - Perik, van de, EM & Markopoulos, P 2007, Understanding compliance to privacy guidelines using text-and video-based scenarios. in C Baranauskas & P Palanque (eds), Human-Computer Interaction - INTERACT 2007 - 11th IFIP TC 13 International Conference, Proceedings. vol. 2, Lecture Notes in Computer Science, vol. 4663, Springer, Berlin, pp. 156-168, 11th IFIP International Conference on Human-Computer Interaction, INTERACT 2007, Rio de Janeiro, Brazil, 10/09/07. https://doi.org/10.1007/978-3-540-74800-7_12

Understanding compliance to privacy guidelines using text-and video-based scenarios. / Al Mahmud, A.; Kaptein, M.C.; Moran, O.P. et al.
Human-Computer Interaction - INTERACT 2007 - 11th IFIP TC 13 International Conference, Proceedings. ed. / C. Baranauskas; P. Palanque. Vol. 2 Berlin: Springer, 2007. p. 156-168 (Lecture Notes in Computer Science; Vol. 4663).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AB - Privacy is a major concern for the design and user acceptance of pervasive technology. Investigating privacy poses several methodological challenges. A popular approach involves surveying reactions of people to scenarios that highlight privacy issues. This paper examines the validity of this approach. It reports an experiment that compared people's ability to correctly judge compliance to privacy principles when scenarios are presented in video versus textual form. It was found that such privacy-related concepts are hard to understand, leading to a large number of erroneous judgments regardless of medium and that interpretation varied across media. Comprehension in such studies can be improved, if a text scenario is preceded by a video-based version.

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Al Mahmud A, Kaptein MC, Moran OP, Garde - Perik, van de EM, Markopoulos P. Understanding compliance to privacy guidelines using text-and video-based scenarios. In Baranauskas C, Palanque P, editors, Human-Computer Interaction - INTERACT 2007 - 11th IFIP TC 13 International Conference, Proceedings. Vol. 2. Berlin: Springer. 2007. p. 156-168. (Lecture Notes in Computer Science). doi: 10.1007/978-3-540-74800-7_12

Understanding compliance to privacy guidelines using text-and video-based scenarios

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