Tutorial authorship and hybrid designers: the joy (and frustration) of DIY tutorials

R.L. Wakkary, M. Schilling, M. Dalton, S. Hauser, A. Desjardins, X. Zhang, H. Lin

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    19 Citations (Scopus)

    Abstract

    Tutorials are critical to the success and vitality of DIY practices. In this paper, we elevate the importance of tutorial authorship as one way to maintain and improve the quality of tutorials in DIY. We discuss the role interaction designers can play as hybrid designers, mediating between author and audience to contribute to the improvement of practices of tutorial authorship in DIY. We examine the quality of tutorials through the building and analysis of ten DIY projects and tutorials. We analyze key issues across three categories: 1) competences, components and tools, 2) sequencing, 3) and communication. We offer findings that are both practical guidelines for detailed improvements of tutorials and structural themes for improving tutorial authorship including the themes of accurate information, competences and tools, and tutorial format. In conclusion, we discuss the potential for interaction designers to simultaneously mediate and shape tutorials and tools in a form of hybrid design.
    Original languageEnglish
    Title of host publicationCHI '15 Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery, Inc
    Pages609-618
    Number of pages10
    ISBN (Electronic)978-1-4503-3145-6
    DOIs
    Publication statusPublished - 2015
    Event33rd Annual ACM Conference on Human Factors in Computing Systems (CHI 2015) - Seoul, Korea, Republic of
    Duration: 18 Apr 201523 Apr 2015
    Conference number: 33
    https://chi2015.acm.org/
    https://dl.acm.org/citation.cfm?id=2702123

    Conference

    Conference33rd Annual ACM Conference on Human Factors in Computing Systems (CHI 2015)
    Abbreviated titleCHI 2015
    CountryKorea, Republic of
    CitySeoul
    Period18/04/1523/04/15
    Other"Crossings"
    Internet address

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