Transmission of reduction-oriented crafting among colleagues: a diary study on the moderating role of working conditions

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Abstract

Zooming into reduction-oriented job crafting among employees, next to minimizing demands (i.e., making a job less strenuous), we introduced optimizing demands (i.e., simplifying the job and making work processes more efficient) and suggested that optimizing demands should be positively related to work engagement, whereas minimizing demands negatively related to work engagement. Moreover, we suggested that both forms of reduction-oriented crafting can be transferred among colleagues, and this will particularly occur in jobs that are high on demands (workload and emotional demands), low on resources (autonomy), and when the colleagues have a high-quality relationship. We examined these hypotheses among 65 dyads of employees who filled in a general questionnaire and a diary for three working days. Multilevel analyses supported the transmission of both job crafting dimensions among colleagues. Moreover, there is more transmission of minimizing demands among colleagues when workload and emotional demands are high and autonomy is low. Additionally, optimizing demands was transmitted among colleagues when autonomy was low and quality of relationship with colleague was high. Optimizing demands was positively related to work engagement, whereas minimizing demands was unrelated to work engagement. These findings imply that optimizing demands is a favourable behaviour and can be transmitted among colleagues under specific conditions. Practitioner points: Working smarter is related to higher work engagement Employees model their colleague's proactive behaviour Unfavourable working conditions stimulate modelling behaviour of colleagues.

Original languageEnglish
Pages (from-to)209-234
Number of pages26
JournalJournal of Occupational and Organizational Psychology
Volume91
Issue number2
Early online date30 Dec 2017
DOIs
Publication statusPublished - 1 Jun 2018

Keywords

  • daily diary
  • job crafting
  • social learning
  • work engagement

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