Traffic incident management : a common operational picture to support situational awareness of sustainable mobility

Successful traffic incident management presupposes a multi-disciplinary approach. To meet appropriately the safety and mobility needs of all affected parties, traffic incidents call for a high level of collaboration and coordination of involved agencies. Effective traffic incident management activities rely in particular on flexible communications and information systems. Based on experiences from the military domain it is possible to develop strategic concepts that are related to the improvement of information sharing and collaboration. Such concepts can also be applied to enhanced traffic incident management information systems. The present paper aims to offer a review of the state of the art in this field and to illustrate the empirical usefulness and benefits of traffic incident management.