Towards AI-Driven Organizations

Jan Bosch; Helena Holmström Olsson

doi:10.1007/978-3-032-04207-1_19

Towards AI-Driven Organizations

Jan Bosch
, Helena Holmström Olsson (Corresponding author)

Software Engineering and Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

There are few technologies, if any, that have the potential to change the software-intensive industry to the extent that artificial intelligence (AI) is currently doing. Across industries, companies are adopting these technologies to improve productivity, to increase efficiency and to automate tasks. In products, AI is used for optimization and mass-customization. However, there are few examples of companies that use AI to reinvent and fundamentally change their existing practices. In this paper, we present results from an expert interview study in which we explore how AI is affecting the ways in which companies operate and what steps companies evolve through when advancing their use of AI in their development processes, in their products and in their business processes. The contribution of the paper is two-fold. First, we present the interview results that reflect the adoption and use of AI technologies. As part of our interviews, we also identify a set of key challenges that companies experience. Second, we present an inductively derived three-pronged maturity model that describes how companies transition from traditional towards AI-driven organizations.

Original language	English
Title of host publication	Software Engineering and Advanced Applications - 51st Euromicro Conference, SEAA 2025, Proceedings
Editors	Davide Taibi, Darja Smite
Publisher	Springer
Pages	280-295
Number of pages	16
ISBN (Electronic)	9783032042071
ISBN (Print)	9783032042064
DOIs	https://doi.org/10.1007/978-3-032-04207-1_19
Publication status	Published - 2026
Event	51st Euromicro Conference on Software Engineering and Advanced Applications, SEAA 2025 - Salerno, Italy Duration: 10 Sept 2025 → 12 Sept 2025

Publication series

Name	Lecture Notes in Computer Science
Volume	16083 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	51st Euromicro Conference on Software Engineering and Advanced Applications, SEAA 2025
Abbreviated title	SEAA 2025
Country/Territory	Italy
City	Salerno
Period	10/09/25 → 12/09/25

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2026.

Keywords

AI-driven development process
AI-driven organizations
AI-driven products
Software-intensive systems companies

Access to Document

10.1007/978-3-032-04207-1_19

Cite this

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title = "Towards AI-Driven Organizations",

abstract = "There are few technologies, if any, that have the potential to change the software-intensive industry to the extent that artificial intelligence (AI) is currently doing. Across industries, companies are adopting these technologies to improve productivity, to increase efficiency and to automate tasks. In products, AI is used for optimization and mass-customization. However, there are few examples of companies that use AI to reinvent and fundamentally change their existing practices. In this paper, we present results from an expert interview study in which we explore how AI is affecting the ways in which companies operate and what steps companies evolve through when advancing their use of AI in their development processes, in their products and in their business processes. The contribution of the paper is two-fold. First, we present the interview results that reflect the adoption and use of AI technologies. As part of our interviews, we also identify a set of key challenges that companies experience. Second, we present an inductively derived three-pronged maturity model that describes how companies transition from traditional towards AI-driven organizations.",

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Bosch, J & Olsson, HH 2026, Towards AI-Driven Organizations. in D Taibi & D Smite (eds), Software Engineering and Advanced Applications - 51st Euromicro Conference, SEAA 2025, Proceedings. Lecture Notes in Computer Science, vol. 16083 LNCS, Springer, pp. 280-295, 51st Euromicro Conference on Software Engineering and Advanced Applications, SEAA 2025, Salerno, Italy, 10/09/25. https://doi.org/10.1007/978-3-032-04207-1_19

Towards AI-Driven Organizations. / Bosch, Jan; Olsson, Helena Holmström (Corresponding author).
Software Engineering and Advanced Applications - 51st Euromicro Conference, SEAA 2025, Proceedings. ed. / Davide Taibi; Darja Smite. Springer, 2026. p. 280-295 (Lecture Notes in Computer Science; Vol. 16083 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Towards AI-Driven Organizations

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

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