Towards a solution space for BPM issues based on debiasing techniques

M. Razavian; I.T.P. Vanderfeesten; O. Turetken

doi:10.1007/978-3-319-74030-0_29

Towards a solution space for BPM issues based on debiasing techniques

M. Razavian, I.T.P. Vanderfeesten, O. Turetken

Information Systems IE&IS

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

2 Citations (Scopus)

6 Downloads (Pure)

Abstract

In previous work, we discussed how cognitive biases may lead to issues in the design phases of the business process management lifecycle, such as the development of suboptimal process architectures and incomplete process models, the identification of irrelevant bottlenecks and weaknesses in a process, and the selection and implementation of confirmatory redesigns. This position paper makes a first step towards solving these issues through the use of debiasing techniques. Such techniques can be used to reduce or avoid the cognitive biases that potentially lead to BPM issues.

Original language	English
Title of host publication	Business Process Management Workshops - BPM 2017 International Workshops, Revised Papers
Publisher	Springer
Pages	384-390
Number of pages	7
ISBN (Print)	9783319740294
DOIs	https://doi.org/10.1007/978-3-319-74030-0_29
Publication status	Published - 2018
Event	15th International Conference on Business Process Management (BPM 2017) - Barcelona, Spain Duration: 10 Sept 2017 → 15 Sept 2017 Conference number: 15 https://bpm2017.cs.upc.edu/

Publication series

Name	Lecture Notes in Business Information Processing
Volume	308
ISSN (Print)	1865-1348

Conference

Conference	15th International Conference on Business Process Management (BPM 2017)
Abbreviated title	BPM 2017
Country/Territory	Spain
City	Barcelona
Period	10/09/17 → 15/09/17
Internet address	https://bpm2017.cs.upc.edu/

Keywords

BPM issues
BPM lifecycle
BPM method
Cognitive biases
Debiasing techniques
BPM issues BPM lifecycle

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10.1007/978-3-319-74030-0_29

Cite this

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title = "Towards a solution space for BPM issues based on debiasing techniques",

abstract = "In previous work, we discussed how cognitive biases may lead to issues in the design phases of the business process management lifecycle, such as the development of suboptimal process architectures and incomplete process models, the identification of irrelevant bottlenecks and weaknesses in a process, and the selection and implementation of confirmatory redesigns. This position paper makes a first step towards solving these issues through the use of debiasing techniques. Such techniques can be used to reduce or avoid the cognitive biases that potentially lead to BPM issues.",

keywords = "BPM issues, BPM lifecycle, BPM method, Cognitive biases, Debiasing techniques, BPM issues BPM lifecycle",

author = "M. Razavian and I.T.P. Vanderfeesten and O. Turetken",

year = "2018",

doi = "10.1007/978-3-319-74030-0_29",

language = "English",

isbn = "9783319740294",

series = "Lecture Notes in Business Information Processing",

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pages = "384--390",

booktitle = "Business Process Management Workshops - BPM 2017 International Workshops, Revised Papers",

address = "Germany",

note = "15th International Conference on Business Process Management (BPM 2017), BPM 2017 ; Conference date: 10-09-2017 Through 15-09-2017",

url = "https://bpm2017.cs.upc.edu/",

}

Razavian, M, Vanderfeesten, ITP & Turetken, O 2018, Towards a solution space for BPM issues based on debiasing techniques. in Business Process Management Workshops - BPM 2017 International Workshops, Revised Papers. Lecture Notes in Business Information Processing, vol. 308, Springer, pp. 384-390, 15th International Conference on Business Process Management (BPM 2017), Barcelona, Spain, 10/09/17. https://doi.org/10.1007/978-3-319-74030-0_29

Towards a solution space for BPM issues based on debiasing techniques. / Razavian, M.; Vanderfeesten, I.T.P.; Turetken, O.
Business Process Management Workshops - BPM 2017 International Workshops, Revised Papers. Springer, 2018. p. 384-390 (Lecture Notes in Business Information Processing; Vol. 308).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Turetken, O.

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N2 - In previous work, we discussed how cognitive biases may lead to issues in the design phases of the business process management lifecycle, such as the development of suboptimal process architectures and incomplete process models, the identification of irrelevant bottlenecks and weaknesses in a process, and the selection and implementation of confirmatory redesigns. This position paper makes a first step towards solving these issues through the use of debiasing techniques. Such techniques can be used to reduce or avoid the cognitive biases that potentially lead to BPM issues.

AB - In previous work, we discussed how cognitive biases may lead to issues in the design phases of the business process management lifecycle, such as the development of suboptimal process architectures and incomplete process models, the identification of irrelevant bottlenecks and weaknesses in a process, and the selection and implementation of confirmatory redesigns. This position paper makes a first step towards solving these issues through the use of debiasing techniques. Such techniques can be used to reduce or avoid the cognitive biases that potentially lead to BPM issues.

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KW - BPM lifecycle

KW - BPM method

KW - Cognitive biases

KW - Debiasing techniques

KW - BPM issues BPM lifecycle

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SN - 9783319740294

T3 - Lecture Notes in Business Information Processing

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BT - Business Process Management Workshops - BPM 2017 International Workshops, Revised Papers

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T2 - 15th International Conference on Business Process Management (BPM 2017)

Y2 - 10 September 2017 through 15 September 2017

ER -

Towards a solution space for BPM issues based on debiasing techniques

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Keywords

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