"To Click or not to Click": Back to Basic for Experience Sampling for Office Well-being in Shared Office Spaces

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Abstract

Sensors in offices mainly measure environmental data, missing qualitative insights into office workers' perceptions. This opens the opportunity for active individual participation in data collection. To promote reflection on office well-being while overcoming experience sampling challenges in terms of privacy, notification, and display overload, and in-the-moment data collection, we developed Click-IO. Click-IO is a tangible, privacy-sensitive, mobile experience sampling tool that collects contextual information. We evaluated Click-IO for 20-days. The system enabled real-time reflections for office workers, promoting self-awareness of their environment and well-being. Its non-digital design ensured privacy-sensitive feedback collection, while its mobility facilitated in-the-moment feedback. Based on our findings, we identify design recommendations for the development of mobile experience sampling tools. Moreover, the integration of contextual data with environmental sensor data presented a more comprehensive understanding of individuals' experiences. This research contributes to the development of experience sampling tools and sensor integration for understanding office well-being.
Original languageEnglish
Title of host publicationCHI '24
Subtitle of host publicationProceedings of the 2024 CHI Conference on Human Factors in Computing Systems
EditorsFlorian Floyd Mueller, Penny Kyburz, Julie R. Williamson, Corina Sas, Max L. Wilson, Phoebe Toeps Douglas, Irina Shklovski
Place of PublicationNew York
PublisherAssociation for Computing Machinery, Inc.
Number of pages18
ISBN (Electronic)979-8-4007-0330-0
DOIs
Publication statusPublished - 11 May 2024
Event2024 CHI Conference on Human Factors in Computing Systems, CHI 2024 - Hybrid, Hybrid, Honolulu, United States
Duration: 11 May 202416 May 2024

Conference

Conference2024 CHI Conference on Human Factors in Computing Systems, CHI 2024
Country/TerritoryUnited States
CityHybrid, Honolulu
Period11/05/2416/05/24

Funding

We appreciate the participation and support of all the participants and the Workplace Vitality HUB team in organizing the study. Special thanks to Olaf Adan, Bianca Serban, and Tom Wells for proofreading the paper, Linda Schellenberg for her help in coordinating the study, and Eindhoven Engine for financing the project.

Keywords

  • Experience Sampling
  • Contextual data
  • Office well-being

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