Original language | English |
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Title of host publication | Proceedings of the Hawaii Conference on Business, 13-17 June 2001, University of Hawaii, Honolulu |
Editors | T. Gregson, D. Yang, C. Liu |
Place of Publication | Honolulu, Hawaii |
Publisher | University of Hawaii |
Publication status | Published - 2001 |
The tailoring of communication strategies according to different customer segments' satisfaction models and modes
A. Lindgreen, J. Vanhamme
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review