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The (Relative) Impact of Email Cues on the Perceived Threat of Phishing Attacks: A User Perspective on Phishing Deceptiveness

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

User perception of phishing threats is fundamental for the uptake and effectiveness of many phishing counter-measures, including phishing reporting and awareness. Extant research focused on phishing victimization, but a clear under-standing of the drivers influencing users' perception of phishing threats is still missing. This work investigates the relation-ship between phishing cues and perceived email deceptiveness through an online questionnaire with 74 participants. By as-sessing email conditions varying on cues, participants judged the perceived deceptiveness of emails individually and relative to each other. Results reveal that impersonation-related cues increase the perceived email deceptiveness and that emails with persuasion-related cues rank as the most deceitful irrespectively of other cues. We discuss our findings w.r.t. The literature and their implications on practice and research.

Original languageEnglish
Title of host publication2024 IEEE European Symposium on Security and Privacy Workshops, EuroS&PW 2024
PublisherInstitute of Electrical and Electronics Engineers
Pages67-84
Number of pages18
ISBN (Electronic)979-8-3503-6729-4
DOIs
Publication statusPublished - 20 Aug 2024
Event9th IEEE European Symposium on Security and Privacy Workshops, Euro S and PW 2024 - Vienna, Austria
Duration: 8 Jul 2024 → 12 Jul 2024

Conference

Conference9th IEEE European Symposium on Security and Privacy Workshops, Euro S and PW 2024
Country/TerritoryAustria
CityVienna
Period8/07/24 → 12/07/24

Funding

This work is supported by the INTERSCT project, Grant No. NWA.1162.18.301, funded by the Netherlands Organisation for Scientific Research (NWO). As part of the open-report model followed by the Workshop on Attackers & CyberCrime Operations (WACCO), all the reviews for this paper are publicly available at https://github.com/wacco-workshop/WACCO/tree/main/WACCO-2024.

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