The quantitative side of the Repertory Grid Technique: some concerns

E. Karapanos, J.B.O.S. Martens

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

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    Abstract

    User experience (UX) evaluation is gaining increased interest lately, both from academia and industry. In this paper we argue that UX evaluation needs to fullfill two important requirements: scalability, i.e. the ability to provide useful feedback in different stages of the design, and diversity, i.e. the ability to reflect the diversity of opinions that may exist in different users. We promote the use of the Repertory Grid Technique as a promising UX evaluation technique and discuss some of our concerns regarding the quantitative side of its use.
    Original languageEnglish
    Title of host publicationProceedings of the workshop Now Let’s Do It in Practice: User Experience Evaluation Methods in Product Development, Human factors in computing systems CHI ‘08
    EditorsK. Väänänen-Vainio-Mattila, V. Roto, M. Hassenzahl
    Publication statusPublished - 2008
    Event26th Annual ACM Conference on Human Factors in Computing Systems, CHI 2008 - Florence, Italy
    Duration: 5 Apr 200810 Apr 2008
    Conference number: 26
    http://www.chi2008.org/
    http://www.chi2010.org/

    Conference

    Conference26th Annual ACM Conference on Human Factors in Computing Systems, CHI 2008
    Abbreviated titleCHI 2008
    Country/TerritoryItaly
    CityFlorence
    Period5/04/0810/04/08
    Internet address

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