The phenomenology of remembered experience : a repertoire for design

D.A.P. van Gennip; E.A.W.H. van den Hoven; P. Markopoulos

doi:10.1145/2970930.2970942

The phenomenology of remembered experience : a repertoire for design

D.A.P. van Gennip, E.A.W.H. van den Hoven, P. Markopoulos

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

2 Citations (Scopus)

Abstract

There is a growing interest in interactive technologies that support remembering by considering functional, experiential, and emotional support to their users. Design driven research benefits from an understanding of how people experience autobiographical remembering. We present a phenomenological study in which twenty-two adults were interviewed using the repertory grid technique; we aimed at soliciting personal constructs that characterize people's remembered experiences. Inductive coding revealed that 77,8% of identified constructs could be reliably coded in five categories referring to contentment, confidence/unease, social interactions, reflection, and intensity. These results align with earlier classifications of personal constructs and models of human emotion. The categorization derived from this study provides an empirically founded characterization of the design space of technologies for supporting remembering. We discuss its potential value as a tool for evaluating interactive systems in relation to personal and social memory talk, and outline future improvements.

Original language	English
Title of host publication	Proceedings of the 34th European Conference on Cognitive Ergonomics (ECCE 2016), 5-8 September 2016, Nottingham, United Kingdom
Place of Publication	New York
Publisher	Association for Computing Machinery, Inc
Number of pages	8
ISBN (Electronic)	978-1-4503-4244-5
DOIs	https://doi.org/10.1145/2970930.2970942
Publication status	Published - 6 Sept 2016
Event	34th European Conference on Cognitive Ergonomics, 5-8 September 2016, Nottingham, UK - Jubilee Conference Center, Nottingham, United Kingdom Duration: 5 Sept 2016 → 8 Sept 2016 http://ecce2016.eace.net/

Conference

Conference	34th European Conference on Cognitive Ergonomics, 5-8 September 2016, Nottingham, UK
Abbreviated title	ECCE'16
Country/Territory	United Kingdom
City	Nottingham
Period	5/09/16 → 8/09/16
Internet address	http://ecce2016.eace.net/

Bibliographical note

No page numbers were assigned by the conference, only article numbers (this is nr.11).

Keywords

user experience
memory
repertory grid
interaction design
remembering

Access to Document

10.1145/2970930.2970942Licence: Other

Cite this

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title = "The phenomenology of remembered experience : a repertoire for design",

abstract = "There is a growing interest in interactive technologies that support remembering by considering functional, experiential, and emotional support to their users. Design driven research benefits from an understanding of how people experience autobiographical remembering. We present a phenomenological study in which twenty-two adults were interviewed using the repertory grid technique; we aimed at soliciting personal constructs that characterize people's remembered experiences. Inductive coding revealed that 77,8% of identified constructs could be reliably coded in five categories referring to contentment, confidence/unease, social interactions, reflection, and intensity. These results align with earlier classifications of personal constructs and models of human emotion. The categorization derived from this study provides an empirically founded characterization of the design space of technologies for supporting remembering. We discuss its potential value as a tool for evaluating interactive systems in relation to personal and social memory talk, and outline future improvements.",

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van Gennip, DAP, van den Hoven, EAWH & Markopoulos, P 2016, The phenomenology of remembered experience : a repertoire for design. in Proceedings of the 34th European Conference on Cognitive Ergonomics (ECCE 2016), 5-8 September 2016, Nottingham, United Kingdom., 11, Association for Computing Machinery, Inc, New York, 34th European Conference on Cognitive Ergonomics, 5-8 September 2016, Nottingham, UK, Nottingham, United Kingdom, 5/09/16. https://doi.org/10.1145/2970930.2970942

The phenomenology of remembered experience : a repertoire for design. / van Gennip, D.A.P.; van den Hoven, E.A.W.H.; Markopoulos, P.
Proceedings of the 34th European Conference on Cognitive Ergonomics (ECCE 2016), 5-8 September 2016, Nottingham, United Kingdom. New York: Association for Computing Machinery, Inc, 2016. 11.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - van Gennip, D.A.P.

AU - van den Hoven, E.A.W.H.

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N1 - No page numbers were assigned by the conference, only article numbers (this is nr.11).

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AB - There is a growing interest in interactive technologies that support remembering by considering functional, experiential, and emotional support to their users. Design driven research benefits from an understanding of how people experience autobiographical remembering. We present a phenomenological study in which twenty-two adults were interviewed using the repertory grid technique; we aimed at soliciting personal constructs that characterize people's remembered experiences. Inductive coding revealed that 77,8% of identified constructs could be reliably coded in five categories referring to contentment, confidence/unease, social interactions, reflection, and intensity. These results align with earlier classifications of personal constructs and models of human emotion. The categorization derived from this study provides an empirically founded characterization of the design space of technologies for supporting remembering. We discuss its potential value as a tool for evaluating interactive systems in relation to personal and social memory talk, and outline future improvements.

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The phenomenology of remembered experience : a repertoire for design

Abstract

Conference

Bibliographical note

Keywords

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