The importance of craftsmanship and cooperation for designing interactive system, product and services

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Abstract

What kind of society do we want technology to support and how to design for this society? In this presentation I'm going to elucidate our answer to this question. Starting with our theoretical foundation of phenomenology, I zoom in on two concepts that are introduced by Sennett about skills to sustain in everyday life: craftsmanship and cooperation. Regarding craftsmanship, we explore the quest to make physical things well. We consider making experienceable prototypes quintessential for design. But how can designers use new technological materials in an intuitive way to evoke experiences? And what kind of frameworks, methods and tools do designers need to design for interactive/intelligent systems, products and services? Regarding cooperation, we address how diversity of expertise can bring a society into existence. What are the consequences for cooperation with the shift from a knowledge to a transformation economy? And how does this shift shape the relationship between academia, more specifically design research, and industry, more specifically Microsoft Research? I will show with examples from education and design research our quest to answer these questions.
Original languageEnglish
Title of host publicationProceedings of the Microsoft Research Design Day, 17 July 2013, Redmond, Washington
Publication statusPublished - 2013
Eventconference; Microsoft Research Design Day; 2013-07-17; 2013-07-17 -
Duration: 17 Jul 201317 Jul 2013

Conference

Conferenceconference; Microsoft Research Design Day; 2013-07-17; 2013-07-17
Period17/07/1317/07/13
OtherMicrosoft Research Design Day

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