The impact of secondary notation on process model understanding

M. Schrepfer, Johannes Wolf, J. Mendling, H.A. Reijers

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

54 Citations (Scopus)
1 Downloads (Pure)


Models of business processes are usually created and presented using some visual notation. In this way, one can express important activities, milestones, and actors of a process using interconnected graphical symbols. While it has been established for other types of models that their graphical layout is a factor in making sense of these, this aspect has not been investigated in the business process modeling area. This paper proposes a set of propositions about the effects of the secondary notation, which entails layout, on process model comprehension. While individual graphical readership and pattern recognition skills are known mediators in interpreting visual cues, these propositions take expertise into account. The goal of this paper is to lay the foundation of follow-up, empirical investigations to challenge these propositions.
Original languageEnglish
Title of host publicationThe Practice of Enterprise Modeling (Second IFIP WG 8.1 Working Conference, PoEM 2009, Stockholm, Sweden, November 18-19, 2009, Proceedings)
EditorsA. Persson, J. Stirna
Place of PublicationBerlin
ISBN (Print)978-3-642-05351-1
Publication statusPublished - 2010

Publication series

NameLecture Notes in Business Information Processing
ISSN (Print)1865-1348


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