Abstract
Abstract. Artificial social agents can influence people. However, artificial
social agents are not real humans, and people may ascribe less agency to them.
Would the persuasive power of a social robot diminish when people ascribe
only little agency to it? To investigate this question, we performed an
experiment in which participants performed tasks on a washing machine and
received feedback from a robot about their energy consumption (e.g., "Your
energy consumption is too high"), or factual, non-social feedback. This robot
was introduced to participants as (a) an avatar (that was controlled a human in
all its feedback actions; high agency), or as (b) an autonomous robot (that
controlled its own feedback actions; moderate agency), or as (c) a robot that
produced only random feedback; low agency). Results indicated that
participants consumed less energy when a robotic social agent gave them
feedback than when they received non-social feedback. This behavioral effect
was independent of the level of robotic agency. In contrast, a perceived agency
measure indicated that the random feedback robot was ascribed the lowest
agency rating. These results suggest that the persuasive power of robot behavior
is independent of the extent to which the persuadee explicitly ascribes agency
to the agent.
Original language | English |
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Title of host publication | Persuasive 2012: Design for Health and Safety. The 7th International conference on persuasive technology, 6-8 June 2012, Linkoping, Sweden |
Editors | M. Bang, E.L. Ragnemalm |
Place of Publication | Berlijn |
Publisher | Springer |
Pages | 90-99 |
Publication status | Published - 2012 |
Event | 7th International Conference on Persuasive Technology (PERSUASIVE 2012) - Linköping, Sweden Duration: 6 Jun 2012 → 8 Jun 2012 Conference number: 7 |
Publication series
Name | Lecture Notes in Computer Science |
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Volume | 7284 |
ISSN (Print) | 0302-9743 |
Conference
Conference | 7th International Conference on Persuasive Technology (PERSUASIVE 2012) |
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Abbreviated title | PERSUASIVE 2012 |
Country/Territory | Sweden |
City | Linköping |
Period | 6/06/12 → 8/06/12 |
Other | "Persuasive Technology: Design for Health and Safety" |