Managing design requirements of complex socio-technical designs in heterogeneous and rapidly-changing environments demands new approaches. In this chapter we use the framework described by Krippendorff  to describe the evolution of requirements thinking and subsequently develop a research agenda. Krippendorff’s trajectory of artificiality shows an increasing dematerialization and human-centeredness of artifacts. He distinguishes six kinds of artifacts, namely material products; goods, services, and identities; interfaces; multi-user systems and networks; projects; and finally, discourses. Based on a review of the design literature, involving two major design journals, we find that the design of socio-technical systems currently tends to be situated on the level of multi-user systems and networks. Projects and discourses hardly get any attention in requirements thinking. We therefore develop an agenda for future research directed toward advancing requirements thinking at the level of projects and discourses as artifacts of design.
|Title of host publication||Design requirements engineering : a ten-year perspective : Design Requirements Workshop, Cleveland, OH, USA, June 3-6,2007, Revised and Invited Papers|
|Editors||K. Lyytinen, P. Loucopoulos, J. Mylopoulos, W. Robinson|
|Place of Publication||Heidelberg|
|Number of pages||12|
|Publication status||Published - 2009|
|Name||Lecture Notes in Business Information Processing|