Abstract
In this paper, we investigate the effect of an external human- machine interface (eHMI) and a conspicuous external vehicle appearance due to visible sensors on pedestrian interactions with automated vehicles (AVs). Recent research shows that AVs may need to explicitly communicate with the environ- ment due to the absence of a driver. Furthermore, in interac- tion situations, an AV that looks different and conspicuous owing to an extensive sensor system may potentially lead to hesitation stemming from mistrust in automation. Thus, we evaluated in a virtual reality study how pedestrian attitude, the presence/absence of an eHMI, and a conspicuous sensor system affect their willingness to cross the road. Results rec- ommend the use of an eHMI. A conspicuous appearance of automated-driving capability had no effect for the sample as a whole, although it led to more efficient crossing decisions for those with a more negative attitude towards AVs. Our findings contribute towards the effective design of future AV interfaces.
Original language | English |
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Title of host publication | CHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems |
Place of Publication | New York |
Publisher | Association for Computing Machinery, Inc |
Number of pages | 15 |
ISBN (Electronic) | 9781450367080 |
DOIs | |
Publication status | Published - 21 Apr 2020 |
Event | 2020 Conference on Human Factors in Computing Systems, CHI 2020 - Hawaiʻi Convention Center, Honolulu, United States Duration: 25 Apr 2020 → 30 Apr 2020 https://chi2020.acm.org |
Conference
Conference | 2020 Conference on Human Factors in Computing Systems, CHI 2020 |
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Abbreviated title | CHI 2020 |
Country/Territory | United States |
City | Honolulu |
Period | 25/04/20 → 30/04/20 |
Internet address |
Keywords
- automated driving
- automated vehicles
- ehmi
- external appearance
- pedestrians
- vehicle-pedestrian interaction
- visible sensors
- vulnerable road users