The dynamic visualization of business process models: a prototype and evaluation

R.D. Emens; I.T.P. Vanderfeesten; H.A. Reijers

doi:10.1007/978-3-319-42887-1_45

The dynamic visualization of business process models: a prototype and evaluation

R.D. Emens
, I.T.P. Vanderfeesten
, H.A. Reijers

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

11 Citations (Scopus)

3 Downloads (Pure)

Abstract

Business process models are commonly used for communication purposes among stakeholders. They are often distributed by means of web portals in the form of images. As the organizational population accessing these web portals has diverse needs and prior knowledge, the process models should be intuitive, likeable, well-accepted, and easily understandable [8] to reach their communication goal. Up to now, process models are mostly represented in a graphical but static, one-size-fits-all way. Visualization techniques have been applied at design time only to improve on the communication power of the model and support the model user in reading the model. The opportunity to dynamically guide model users to relevant parts of the diagram when reading the model is missed, and model users may not know where to focus their attention on. This paper provides a conceptual design for the dynamic visualization of process models. Our design is implemented in a prototype for a case study and evaluated by process participants. From this we conclude that such a dynamic visualization is preferred over a static visualization.

Original language	English
Title of host publication	Business Process Management Workshops
Subtitle of host publication	BPM 2015, 13th International Workshops, Innsbruck, Austria, August 31 – September 3, 2015, Revised Papers
Editors	M. Reichert, H.A. Reijers
Place of Publication	Berlin
Publisher	Springer
Pages	559-570
Number of pages	12
ISBN (Electronic)	978-3-319-42887-1
ISBN (Print)	978-3-319-42886-4
DOIs	https://doi.org/10.1007/978-3-319-42887-1_45
Publication status	Published - Aug 2016
Event	4th International Workshop on Theory and Application of Visualizations and Human-centric Aspects in Processes (TAProViz 2015), August 31, 2015, Innsbruck, Austria - Innsbruck, Austria Duration: 31 Aug 2015 → 31 Aug 2015 http://wst.univie.ac.at/topics/taproviz15/

Publication series

Name	Lecture Notes in Business Information Processing
Volume	256
ISSN (Print)	1865-1348

Workshop

Workshop	4th International Workshop on Theory and Application of Visualizations and Human-centric Aspects in Processes (TAProViz 2015), August 31, 2015, Innsbruck, Austria
Abbreviated title	TAProViz 2015
Country/Territory	Austria
City	Innsbruck
Period	31/08/15 → 31/08/15
Other	Workshop held in conjunction with the 13th International Conference on Business Process Management (BPM 2015)
Internet address	http://wst.univie.ac.at/topics/taproviz15/

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10.1007/978-3-319-42887-1_45

Cite this

Emens, R. D., Vanderfeesten, I. T. P., & Reijers, H. A. (2016). The dynamic visualization of business process models: a prototype and evaluation. In M. Reichert, & H. A. Reijers (Eds.), Business Process Management Workshops: BPM 2015, 13th International Workshops, Innsbruck, Austria, August 31 – September 3, 2015, Revised Papers (pp. 559-570). (Lecture Notes in Business Information Processing; Vol. 256). Springer. https://doi.org/10.1007/978-3-319-42887-1_45

Emens, R.D. ; Vanderfeesten, I.T.P. ; Reijers, H.A. / The dynamic visualization of business process models : a prototype and evaluation. Business Process Management Workshops: BPM 2015, 13th International Workshops, Innsbruck, Austria, August 31 – September 3, 2015, Revised Papers. editor / M. Reichert ; H.A. Reijers. Berlin : Springer, 2016. pp. 559-570 (Lecture Notes in Business Information Processing).

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abstract = "Business process models are commonly used for communication purposes among stakeholders. They are often distributed by means of web portals in the form of images. As the organizational population accessing these web portals has diverse needs and prior knowledge, the process models should be intuitive, likeable, well-accepted, and easily understandable [8] to reach their communication goal. Up to now, process models are mostly represented in a graphical but static, one-size-fits-all way. Visualization techniques have been applied at design time only to improve on the communication power of the model and support the model user in reading the model. The opportunity to dynamically guide model users to relevant parts of the diagram when reading the model is missed, and model users may not know where to focus their attention on. This paper provides a conceptual design for the dynamic visualization of process models. Our design is implemented in a prototype for a case study and evaluated by process participants. From this we conclude that such a dynamic visualization is preferred over a static visualization. ",

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Emens, RD, Vanderfeesten, ITP & Reijers, HA 2016, The dynamic visualization of business process models: a prototype and evaluation. in M Reichert & HA Reijers (eds), Business Process Management Workshops: BPM 2015, 13th International Workshops, Innsbruck, Austria, August 31 – September 3, 2015, Revised Papers. Lecture Notes in Business Information Processing, vol. 256, Springer, Berlin, pp. 559-570, 4th International Workshop on Theory and Application of Visualizations and Human-centric Aspects in Processes (TAProViz 2015), August 31, 2015, Innsbruck, Austria, Innsbruck, Austria, 31/08/15. https://doi.org/10.1007/978-3-319-42887-1_45

The dynamic visualization of business process models: a prototype and evaluation. / Emens, R.D.; Vanderfeesten, I.T.P.; Reijers, H.A.
Business Process Management Workshops: BPM 2015, 13th International Workshops, Innsbruck, Austria, August 31 – September 3, 2015, Revised Papers. ed. / M. Reichert; H.A. Reijers. Berlin: Springer, 2016. p. 559-570 (Lecture Notes in Business Information Processing; Vol. 256).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Emens, R.D.

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AU - Reijers, H.A.

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N2 - Business process models are commonly used for communication purposes among stakeholders. They are often distributed by means of web portals in the form of images. As the organizational population accessing these web portals has diverse needs and prior knowledge, the process models should be intuitive, likeable, well-accepted, and easily understandable [8] to reach their communication goal. Up to now, process models are mostly represented in a graphical but static, one-size-fits-all way. Visualization techniques have been applied at design time only to improve on the communication power of the model and support the model user in reading the model. The opportunity to dynamically guide model users to relevant parts of the diagram when reading the model is missed, and model users may not know where to focus their attention on. This paper provides a conceptual design for the dynamic visualization of process models. Our design is implemented in a prototype for a case study and evaluated by process participants. From this we conclude that such a dynamic visualization is preferred over a static visualization.

AB - Business process models are commonly used for communication purposes among stakeholders. They are often distributed by means of web portals in the form of images. As the organizational population accessing these web portals has diverse needs and prior knowledge, the process models should be intuitive, likeable, well-accepted, and easily understandable [8] to reach their communication goal. Up to now, process models are mostly represented in a graphical but static, one-size-fits-all way. Visualization techniques have been applied at design time only to improve on the communication power of the model and support the model user in reading the model. The opportunity to dynamically guide model users to relevant parts of the diagram when reading the model is missed, and model users may not know where to focus their attention on. This paper provides a conceptual design for the dynamic visualization of process models. Our design is implemented in a prototype for a case study and evaluated by process participants. From this we conclude that such a dynamic visualization is preferred over a static visualization.

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Emens RD, Vanderfeesten ITP, Reijers HA. The dynamic visualization of business process models: a prototype and evaluation. In Reichert M, Reijers HA, editors, Business Process Management Workshops: BPM 2015, 13th International Workshops, Innsbruck, Austria, August 31 – September 3, 2015, Revised Papers. Berlin: Springer. 2016. p. 559-570. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-319-42887-1_45

The dynamic visualization of business process models: a prototype and evaluation

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