The Dutch IOR approach to organisational design : an alternative to business process re-engineering?

F.M. Eijnatten, van, A.H. van der Zwaan

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

This paper presents the current Dutchsociotechnical design approach to integralorganizational renewal in a contextual way. Both itsdesign theory and intervention processes are reviewedand some aggregated empirical evidence is presented. Next, thepaper compares the ideas developed in the Dutch approachto those presented in its American, Scandinavian, andAustralian counterparts. It is concluded that, at a meta-level, they all share the ideal ofparticipative democracy, while at the conceptual level,these distinctive approaches appear quite incompatible.Notwithstanding substantial diversity, it is presumed these approaches can be seen as localmanifestations of a single sociotechnicalparadigm.
Original languageEnglish
Pages (from-to)289-318
Number of pages30
JournalHuman Relations
Volume51
Issue number3
DOIs
Publication statusPublished - 1998

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