Testing interactive software: a challenge for usability and reliability

Philippe Palanque; Regina Bernhaupt; Ronald Boring; Chris Johnson

doi:10.1145/1125451.1189335

Testing interactive software: a challenge for usability and reliability

Philippe Palanque, Regina Bernhaupt, Ronald Boring, Chris Johnson

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

Recent years have seen an increasing use of sophisticated interaction techniques including in the field of safety critical interactive software [8]. The use of such techniques has been required in order to increase the bandwidth between the users and systems and thus to help them deal efficiently with increasingly complex systems. These techniques come from research and innovation done in the field of humancomputer interaction (HCI). A significant effort is currently being undertaken by the HCI community in order to apply and extend current usability evaluation techniques to these new kinds of interaction techniques. However, very little has been done to improve the reliability of software offering these kinds of interaction techniques. Even testing basic graphical user interfaces remains a challenge that has rarely been addressed in the field of software engineering [9]. However, the non reliability of interactive software can jeopardize usability evaluation by showing unexpected or undesired behaviors. The aim of this SIG is to provide a forum for both researchers and practitioners interested in testing interactive software. Our goal is to define a roadmap of activities to cross fertilize usability and reliability testing of these kinds of systems to minimize duplicate efforts in both communities.

Original language	English
Title of host publication	CHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06
Number of pages	1
DOIs	https://doi.org/10.1145/1125451.1189335
Publication status	Published - 1 Dec 2006
Externally published	Yes
Event	24th Annual ACM Conference on Human Factors in Computing Systems, CHI 2006 - Montréal, Canada Duration: 22 Apr 2006 → 27 Apr 2006 Conference number: 24 http://www.chi2006.org/

Conference

Conference	24th Annual ACM Conference on Human Factors in Computing Systems, CHI 2006
Abbreviated title	CHI 2006
Country/Territory	Canada
City	Montréal
Period	22/04/06 → 27/04/06
Internet address	http://www.chi2006.org/

Keywords

Human error
Reliability safety critical systems
Software testing
Usability

Access to Document

10.1145/1125451.1189335

Cite this

@inproceedings{822cc55612fc49959d793ab595e6b586,

title = "Testing interactive software: a challenge for usability and reliability",

abstract = "Recent years have seen an increasing use of sophisticated interaction techniques including in the field of safety critical interactive software [8]. The use of such techniques has been required in order to increase the bandwidth between the users and systems and thus to help them deal efficiently with increasingly complex systems. These techniques come from research and innovation done in the field of humancomputer interaction (HCI). A significant effort is currently being undertaken by the HCI community in order to apply and extend current usability evaluation techniques to these new kinds of interaction techniques. However, very little has been done to improve the reliability of software offering these kinds of interaction techniques. Even testing basic graphical user interfaces remains a challenge that has rarely been addressed in the field of software engineering [9]. However, the non reliability of interactive software can jeopardize usability evaluation by showing unexpected or undesired behaviors. The aim of this SIG is to provide a forum for both researchers and practitioners interested in testing interactive software. Our goal is to define a roadmap of activities to cross fertilize usability and reliability testing of these kinds of systems to minimize duplicate efforts in both communities.",

keywords = "Human error, Reliability safety critical systems, Software testing, Usability",

author = "Philippe Palanque and Regina Bernhaupt and Ronald Boring and Chris Johnson",

year = "2006",

month = dec,

day = "1",

doi = "10.1145/1125451.1189335",

language = "English",

isbn = "1595932984",

booktitle = "CHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06",

note = "24th Annual ACM Conference on Human Factors in Computing Systems, CHI 2006, CHI 2006 ; Conference date: 22-04-2006 Through 27-04-2006",

url = "http://www.chi2006.org/",

}

TY - GEN

T1 - Testing interactive software

T2 - 24th Annual ACM Conference on Human Factors in Computing Systems, CHI 2006

AU - Palanque, Philippe

AU - Bernhaupt, Regina

AU - Boring, Ronald

AU - Johnson, Chris

N1 - Conference code: 24

PY - 2006/12/1

Y1 - 2006/12/1

N2 - Recent years have seen an increasing use of sophisticated interaction techniques including in the field of safety critical interactive software [8]. The use of such techniques has been required in order to increase the bandwidth between the users and systems and thus to help them deal efficiently with increasingly complex systems. These techniques come from research and innovation done in the field of humancomputer interaction (HCI). A significant effort is currently being undertaken by the HCI community in order to apply and extend current usability evaluation techniques to these new kinds of interaction techniques. However, very little has been done to improve the reliability of software offering these kinds of interaction techniques. Even testing basic graphical user interfaces remains a challenge that has rarely been addressed in the field of software engineering [9]. However, the non reliability of interactive software can jeopardize usability evaluation by showing unexpected or undesired behaviors. The aim of this SIG is to provide a forum for both researchers and practitioners interested in testing interactive software. Our goal is to define a roadmap of activities to cross fertilize usability and reliability testing of these kinds of systems to minimize duplicate efforts in both communities.

AB - Recent years have seen an increasing use of sophisticated interaction techniques including in the field of safety critical interactive software [8]. The use of such techniques has been required in order to increase the bandwidth between the users and systems and thus to help them deal efficiently with increasingly complex systems. These techniques come from research and innovation done in the field of humancomputer interaction (HCI). A significant effort is currently being undertaken by the HCI community in order to apply and extend current usability evaluation techniques to these new kinds of interaction techniques. However, very little has been done to improve the reliability of software offering these kinds of interaction techniques. Even testing basic graphical user interfaces remains a challenge that has rarely been addressed in the field of software engineering [9]. However, the non reliability of interactive software can jeopardize usability evaluation by showing unexpected or undesired behaviors. The aim of this SIG is to provide a forum for both researchers and practitioners interested in testing interactive software. Our goal is to define a roadmap of activities to cross fertilize usability and reliability testing of these kinds of systems to minimize duplicate efforts in both communities.

KW - Human error

KW - Reliability safety critical systems

KW - Software testing

KW - Usability

UR - http://www.scopus.com/inward/record.url?scp=84869112241&partnerID=8YFLogxK

U2 - 10.1145/1125451.1189335

DO - 10.1145/1125451.1189335

M3 - Conference contribution

AN - SCOPUS:84869112241

SN - 1595932984

SN - 9781595932983

BT - CHI'06 Extended Abstracts on Human Factors in Computing Systems, CHI EA'06

Y2 - 22 April 2006 through 27 April 2006

ER -

Testing interactive software: a challenge for usability and reliability

Abstract

Conference

Keywords

Access to Document

Other files and links

Fingerprint

Cite this