@inproceedings{7981cea59024455c8bcb98c033ad8bb0,
title = "Testing a theory of effective buyer-seller interaction during ongoing service exchange",
author = "{Valk, van der}, W. and J.Y.F. Wynstra and B. Axelsson",
year = "2007",
language = "English",
editor = "G. Solomon",
booktitle = "Proceedings of the 67th Academy of Management Annual Meeting : Doing Well by Doing Good, August 3-8, 2007",
publisher = "Academy of Management",
address = "United States",
note = "2007 Annual Meeting of the Academy of Management ; Conference date: 03-08-2007 Through 08-08-2007",
}