Tegelen: supporting individual and group reflection through a dynamic, structured and tangible tool

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Abstract

The municipality of Eindhoven is exploring her new role in a tra
nsforming society, just as other local governments. This role requires (behavior) changes on personal, organizational and societal levels. In this paper we shed light on how reflection for civil servants can be stimulated and supported through design. We present our qualitative empirical study carried out in the municipality of Eindhoven, which resulted into the
reflection tool called Tegelen. Herein, we introduce a novel approach to support reflection for both personal as organizational usage, within indiv
idual and group sessions. Evaluating the concept in context showed that reflection benefits from the combination of cognitive and creative elements integrated in a dynamic and structured approach. Moreover, we experienced that embedding academic insights a ccompanied with the design process itself can support designers working in non - design environments to create trust and engagement with stakeholders. Longitudinal usage and further research is needed to explore the potential of Tegelen to support to reflect
ion and stimulate behavior change in the long run.
LanguageEnglish
Title of host publicationDesign Research Society 2018
Pages2061-2074
Number of pages14
DOIs
StatePublished - 2018
EventDesign Research Society 2018: Catalyst - University of Limerick, Limerick, Ireland
Duration: 25 Jun 201828 Jun 2018
http://www.drs2018limerick.org/

Conference

ConferenceDesign Research Society 2018
Abbreviated titleDRS18
CountryIreland
CityLimerick
Period25/06/1828/06/18
Internet address

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Cite this

@inproceedings{3217dd12db9d42ffa841f09075280fb7,
title = "Tegelen: supporting individual and group reflection through a dynamic, structured and tangible tool",
abstract = "The municipality of Eindhoven is exploring her new role in a transforming society, just as other local governments. This role requires (behavior) changes on personal, organizational and societal levels. In this paper we shed light on how reflection for civil servants can be stimulated and supported through design. We present our qualitative empirical study carried out in the municipality of Eindhoven, which resulted into thereflection tool called Tegelen. Herein, we introduce a novel approach to support reflection for both personal as organizational usage, within individual and group sessions. Evaluating the concept in context showed that reflection benefits from the combination of cognitive and creative elements integrated in a dynamic and structured approach. Moreover, we experienced that embedding academic insights a ccompanied with the design process itself can support designers working in non - design environments to create trust and engagement with stakeholders. Longitudinal usage and further research is needed to explore the potential of Tegelen to support to reflection and stimulate behavior change in the long run.",
author = "Y.S. Arslan and Ine Mols and Caroline Hummels",
year = "2018",
doi = "10.21606/drs.2018.589",
language = "English",
pages = "2061--2074",
booktitle = "Design Research Society 2018",

}

Arslan, YS, Mols, I & Hummels, C 2018, Tegelen: supporting individual and group reflection through a dynamic, structured and tangible tool. in Design Research Society 2018. pp. 2061-2074, Design Research Society 2018, Limerick, Ireland, 25/06/18. DOI: 10.21606/drs.2018.589

Tegelen : supporting individual and group reflection through a dynamic, structured and tangible tool. / Arslan, Y.S.; Mols, Ine; Hummels, Caroline.

Design Research Society 2018. 2018. p. 2061-2074.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

TY - GEN

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AB - The municipality of Eindhoven is exploring her new role in a transforming society, just as other local governments. This role requires (behavior) changes on personal, organizational and societal levels. In this paper we shed light on how reflection for civil servants can be stimulated and supported through design. We present our qualitative empirical study carried out in the municipality of Eindhoven, which resulted into thereflection tool called Tegelen. Herein, we introduce a novel approach to support reflection for both personal as organizational usage, within individual and group sessions. Evaluating the concept in context showed that reflection benefits from the combination of cognitive and creative elements integrated in a dynamic and structured approach. Moreover, we experienced that embedding academic insights a ccompanied with the design process itself can support designers working in non - design environments to create trust and engagement with stakeholders. Longitudinal usage and further research is needed to explore the potential of Tegelen to support to reflection and stimulate behavior change in the long run.

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