Original language | English |
---|---|
Title of host publication | Proceedings of the AMA Winter Marketing Educators' Conference 2010, February 19-22 , 2010 New Orleans, USA |
Editors | M.K. Brady, M.D. Hartline |
Publisher | American Marketing Association |
Pages | 109-110 |
ISBN (Print) | 0877573409 |
Publication status | Published - 2010 |
Team stewardship in customer service teams : antecedents and consequences
J.J.L. Schepers, A. Jong, de, J.C. Ruyter, de
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review
100
Downloads
(Pure)