Talk before you type: Coordination in Wikipedia

F.B. Viégas, M. Wattenberg, J. Kriss, F.J.J. Ham, van

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    278 Citations (Scopus)


    Wikipedia, the online encyclopedia, has attracted attention both because of its popularity and its unconventional policy of letting anyone on the Internet edit its articles. This paper describes the results of an empirical analysis of Wikipedia and discusses ways in which the Wikipedia community has evolved as it has grown. We contrast our findings with an earlier study and present three main results. First, the community maintains a strong resilience to malicious editing, despite tremendous growth and high traffic. Second, the fastest growing areas of Wikipedia are devoted to coordination and organization. Finally, we focus on a particular set of pages used to coordinate work, the "Talk" pages. By manually coding the content of a subset of these pages, we find that these pages serve many purposes, notably supporting strategic planning of edits and enforcement of standard guidelines and conventions. Our results suggest that despite the potential for anarchy, the Wikipedia community places a strong emphasis on group coordination, policy, and process
    Original languageEnglish
    Title of host publicationProceedings of the 40th Annual Hawaii International Conference on System Sciences (HICSS 2007) 3-6 January 2007, Waikoloa, Big Island HI, USA
    Place of PublicationLos Alamitos, California, USA
    PublisherInstitute of Electrical and Electronics Engineers
    ISBN (Print)0-7695-2755-8
    Publication statusPublished - 2007
    Event40th Annual Hawaii International Conference on System Sciences (HICSS) - Hilton Waikoloa Village, Waikoloa, United States
    Duration: 3 Jan 20076 Jan 2007
    Conference number: 40


    Conference40th Annual Hawaii International Conference on System Sciences (HICSS)
    Abbreviated titleHICSS-40
    Country/TerritoryUnited States


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