Stocking strategy for service parts - a case study

R. Botter, L. Fortuin

Research output: Contribution to journalArticleAcademicpeer-review

53 Citations (Scopus)
6 Downloads (Pure)


Service part inventories cannot be managed by standard inventory control methods, as conditions for applying the underlying models are not satisfied. Nevertheless, the basic questions of inventory control have to be answered: Which parts should be stocked? Where should they be stocked? How many of them should be stocked? Presents a case study in which a pragmatic but structured approach is followed – a framework is developed and built into a spreadsheet. The resulting tool has been tested in a real-life situation, indicating that considerable amounts of money can be saved.
Original languageEnglish
Pages (from-to)656-674
JournalInternational Journal of Operations and Production Management
Issue number6
Publication statusPublished - 2000

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