Staffing many-server systems with admission control and retrials (report version)

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Abstract

In many-server systems it is crucial to staff the right number of servers so that targeted service levels are met. These staffing problems typically lead to constraint satisfaction problems that are hard to solve. During the last decade, a powerful many-server asymptotic theory has been developed to solve such problems and optimal staffing rules are known to obey the square-root staffing principle. This paper develops many-server asymptotics in the so-called QED regime, and presents refinements to many-server asymptotics and square-root staffing for a Markovian queueing model with admission control and retrials.
Original languageEnglish
Publishers.n.
Number of pages35
Publication statusPublished - 2013

Publication series

NamearXiv.org
Volume1302.3006 [math.PR]

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