The purpose of this study was to examine user experiences on social interaction after moving into a smart office environment. The study was conducted after the relocation in ‘Stadhuistoren,’ a smart office building of Eindhoven Municipality. Semi-structured interviews with eleven office users and observation for five working days were conducted. The data was analyzed based on grounded theory and thematic analysis. The results revealed various components of social interaction happening in the new office environment and emphasized the importance of spontaneous confrontations and the need for non-work-related conversations. This study further suggests that the spatial configuration, and if possible smart applications, should facilitate social interaction in an office environment.
|Publication status||In preparation - 2020|
|Event||Transdisciplinary Workplace Research Conference 2020 - Coworkstatt, Frankfurt, Germany|
Duration: 16 Sep 2020 → 19 Sep 2020
|Conference||Transdisciplinary Workplace Research Conference 2020|
|Period||16/09/20 → 19/09/20|
- Social interaction, privacy, user needs, user satisfaction, smart offices
Tuzcuoglu, D., Yang, D., de Vries, B., & Sungur, A. (2020). Social interaction in an office environment: A qualitative study after relocation to a smart office. Paper presented at Transdisciplinary Workplace Research Conference 2020, Frankfurt, Germany.