Abstract
The purpose of this study was to examine user experiences on social interaction after moving into a smart office environment. The study was conducted after the relocation in ‘Stadhuistoren,’ a smart office building of Eindhoven Municipality. Semi-structured interviews with eleven office users and observation for five working days were conducted. The data was analyzed based on grounded theory and thematic analysis. The results revealed various components of social interaction happening in the new office environment and emphasized the importance of spontaneous confrontations and the need for non-work-related conversations. This study further suggests that the spatial configuration, and if possible smart applications, should facilitate social interaction in an office environment.
| Original language | English |
|---|---|
| Title of host publication | Transdisciplinary Workplace Research Conference 2020 |
| Pages | 355-364 |
| Number of pages | 10 |
| Publication status | Published - Nov 2020 |
| Event | Transdisciplinary Workplace Research Conference 2020 - Coworkstatt, Frankfurt, Germany Duration: 16 Sep 2020 → 19 Sep 2020 http://www.twr2020.org/Conference-Program/ |
Conference
| Conference | Transdisciplinary Workplace Research Conference 2020 |
|---|---|
| Country/Territory | Germany |
| City | Frankfurt |
| Period | 16/09/20 → 19/09/20 |
| Internet address |
Keywords
- Social interaction, privacy, user needs, user satisfaction, smart offices
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VerDuS SURF-project User Satisfaction in Smart Environments (Nederlands ondertiteld)
Deniz Tuzcuoglu, Michiel Oomen & Marc Horsten
17/02/20
1 Media contribution
Press/Media: Research
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