@inproceedings{bfa23349cabc4be997fc8a2482856448,
title = "Should I Stay or Should I Go? The Role of Status Quo for Using New Self-Service",
author = "T. Falk and J.J.L. Schepers and M. Hammerschmidt and S Grossenbacher",
year = "2006",
language = "English",
booktitle = "Conference Proceedings of the 35th European Marketing Academy",
note = "35th Annual Conference of the European Marketing Academy Conference (EMAC 2006), 23-26 May 2006, Athens, Greece, EMAC 2006 ; Conference date: 23-05-2006 Through 26-05-2006",
}