Service selection and ranking: a framework proposal and prototype implementation.

F. Oliveira da Silva, C.M. Chituc, P.W.P.J. Grefen

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

1 Citation (Scopus)

Abstract

Organizations that are part of collaborative service networks need to handle increasing amounts of data in their information systems to construct complex customer-oriented solutions from dynamically selected service elements. This brings numerous challenges in today’s highly competitive markets, where companies need to provide customers with services that have a high level of quality, in a time and cost effective manner. Having prior knowledge of the performance associated with specific choreographies of services allows companies to provide customers with services tailored to their specific requests, while maintaining a high quality of the services. This paper presents an approach for service selection and ranking considering customers’ requirements, knowledge of the historic behavior of services, business process constraints and the characteristics of the execution environment. Following the specifications of the proposed framework, a prototype has been implemented targeting the automotive sector. Tests of this prototype illustrate the usability and validity of the proposed approach.
Original languageEnglish
Title of host publicationCollaboration in a Data-Rich World
Subtitle of host publication18th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2017, Vicenza, Italy, September 18-20, 2017, Proceedings
EditorsLuis M. Camarinha-Matos, Hamideh Afsarmanesh, Rosanna Fornasiero
Place of PublicationCham
PublisherSpringer
Pages395-403
Number of pages9
ISBN (Electronic)978-3-319-65151-4
ISBN (Print)978-3-319-65150-7
DOIs
Publication statusPublished - 22 Aug 2017
Event18th Working Conference on Virtual Enterprises, 18-20 September 2017, Vicenza, Italy - Vicenza, Italy
Duration: 18 Sep 201720 Sep 2017
http://www.pro-ve.org

Publication series

NameIFIP Advances in Information and Communication Technology
Volume506
ISSN (Print)1868-4238

Conference

Conference18th Working Conference on Virtual Enterprises, 18-20 September 2017, Vicenza, Italy
Abbreviated titlePRO-VE'17
CountryItaly
CityVicenza
Period18/09/1720/09/17
Internet address

Keywords

  • Collaborative network
  • Prototype
  • Service ranking
  • Service selection

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