TY - JOUR
T1 - Service-embedded product
T2 - a functional approach in designing interaction for service-product system
AU - Tsai, T.J.
AU - Lévy, P.D.
AU - Ono, K.
AU - Watanabe, M.
PY - 2015
Y1 - 2015
N2 - This paper is aimed at exploring functions of the mixed nature of integration of services and products for sustainable usage environments. Firstly, we review studies of sustainable product-service systems (PSS) in states of comprehensive, process-based, innovative, ecological, and integrated approaches in service designs and service engineering. With much respect for the mixed nature of integrated products and service value, we propose a notion of service-embedded products (SeP) in re-defining the output of PSS. The SeP is adapted from the nature of embedded systems in integrating intangible services into concrete and physical appearances. With functional analysis approaches, we realized the values by extracting relationships from participants (either personal or business-related) in three steps of validating systems: identification of environment, identification of functions, and characterization of functions. The results were profoundly synthesized using four conceptual functions: Information Tangibility (object), Product Affordability (appearance), Network Protocol (interface), and Gateway Accessibility (node). Conclusions were inferred from integrated values in the context of SeP, and provide innovative opportunities in designing SeP for interaction
AB - This paper is aimed at exploring functions of the mixed nature of integration of services and products for sustainable usage environments. Firstly, we review studies of sustainable product-service systems (PSS) in states of comprehensive, process-based, innovative, ecological, and integrated approaches in service designs and service engineering. With much respect for the mixed nature of integrated products and service value, we propose a notion of service-embedded products (SeP) in re-defining the output of PSS. The SeP is adapted from the nature of embedded systems in integrating intangible services into concrete and physical appearances. With functional analysis approaches, we realized the values by extracting relationships from participants (either personal or business-related) in three steps of validating systems: identification of environment, identification of functions, and characterization of functions. The results were profoundly synthesized using four conceptual functions: Information Tangibility (object), Product Affordability (appearance), Network Protocol (interface), and Gateway Accessibility (node). Conclusions were inferred from integrated values in the context of SeP, and provide innovative opportunities in designing SeP for interaction
M3 - Article
SN - 0910-8173
JO - The science of design : bulletin of Japanese Society for the Science of Design
JF - The science of design : bulletin of Japanese Society for the Science of Design
ER -